Re: You are kidding me
Sounds similar to where I sit. One of our business teams hired some developers and some hosting for a website and got a site cobbled together. Three months latter it went down, call to my oncall phone at 3am.
Ops: System X is down
Me: Never heard of it, what does it do
Ops: No idea, not heard of it either, figured it was one of yours, users says it's a website.
Me: Nope not supported, call the boss see if they know.
Lots of calling, lots of swearing and lots of complaints to the department heads. Eventually got to the bottom of who owned it and they had no idea what to do anyway. 6 months later and it is still knackered.