I'll keep banging on about this.
Because it's beyond unbelievable.
Months and months since the new DartCharge system went online for the Dartford Crossing, the payments site is still tagged "alpha".
Un-be-f'ing-lievable. An alpha system for live payments processing.
The only saving grace is that the call centre systems appear to be pre-alpha from the grief that many people with payment issues have been having.
Biting the hand that feeds IT
