Raised an eyebrow here too
Come to terms? rather, accepted the inevitable reality, covered their backsides with appropriate SLA's, canaries and written conditions...even if nobody ever adheres to protocol, we have to point out the right way to do things regardless of anybody taking this seriously, it's par for the course in IT - as is having zero recourse to correct transgressions on the part of privileged users. We're simply supposed to keep mopping up after them.
Biting the hand that feeds IT
