Re: "...if the £1,000 price tag the Currys chap quoted is to be believed..."
"Currys call it 'enhancing the customer experience"
I cannot understand how the Dixons group stays in business. I've got decades of stories of bad experiences from friends and co-workers. I've helped a few dodge the bullet of their upselling after they didn't immediately buy and asked my advice (found them a PC from Dell that did what they needed at half the price). I know people who put their laptop in for repair and were still waiting for it a few months later. Yet somehow, the effect doesn't seem to spread and people still seem to shop there even though their friends had a bad time.
£50 for an HDMI? I remember Comet trying to sell a friend a gold-plated SCART lead for £30 in the early 2000s. Tip: Poundland.