Reply to post: Re: Death is also a life event

Online gov services are mostly time-wasting duplicates, says EU

Dan 55 Silver badge

Re: Death is also a life event

Registry Offices often supply an information pack produced by the county council, which brings us to the question as to why are county councils are having to produce information because central government (at least in England) can't be bothered. The information packs will also vary between counties which is evidently wrong too.

Tell Us Once is a nice idea but the DWP itself is manifestly unable to cope with bereavement, you just enter telephone menu hell then get told to ring somewhere else and start again with more telephone menu hell at a time when you really can not be bothered with it.

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