Re: In a previous life
In the "real world" an employee stealing an iPod costs you $50.
An employee annoyed at being held up for an hour every day to be felt up by the office manager - and who it takes it out on your customers costs you a hell of a lot more.
Apple justify their generous profit margins by high quality staff in their stores. If they treat their "geniuses" like criminals then that customer experience is likely to decrease
Biting the hand that feeds IT
