Re: Yes, they could be that dump
"experience in IT at a major airline also convinced me that much airline-related software is, shall we say, NOT of the highest quality standard."
Good job the airlines don't write the software for the aircraft then.
Not that the likes of Boeing, Airbus, and their safety-critical subcontractors are necessarily better. But they are *supposed* to be better at doing safety critical stuff than (say) the people doing seat allocation software.