Re: PR own goal
The spokesperson is full of really odd statements.
""To do otherwise would create an opportunity for consumers to claim that they were not responsible for a purchase on their account, receive a refund and yet retain the content," continued the spokesman"
Woah there - you're saying Sony can't prevent the fraudsters from accessing their fraudulently-purchased digital content, but can prevent legitimate customers from accessing their legitimately-purchased digital content until an outstanding erroneous charge is paid?
What an odd system design.