For contrast - Maplin
was on holiday recently and got a txt from Maplin about going to pick up a "click and collect" for some euro power adapters. Pointed out to them that (a) i'd already collected them, and was actually using one of them at the time as was travelling, and (b) just as a silly comment that i'd received that txt while roaming, think i said having charged phone using their power adapter, so could they please make sure I didn't get any more similar messages about that order?
Was surprised - pleasantly - to get an email back confirming that they had removed me from the notifications list, and could I let them have an address please so that they could send me a 'thank you'; when I came back from travelling there was a £5 Maplin voucher waiting. As I said, pleasantly surprised :-)