No, the stats don't add up
"Cold-calling sellers will dial 110% of the numbers their staff can handle at any one time."
That may be the /principle/, but if the ratio of silent calls to calls met with an operator I receive is anything to go by, they must be dialling at least 900% of the numbers their staff can handle at any one time. Which generates a teeny tiny bit more 'efficiency' for the cold-calling-company, at the expense of MASSIVELY more annoyance for the recipients of their calls. Which again rubs in that they don't give a t055.
Biting the hand that feeds IT
