"We go above and beyond to ensure that every new customer receives all the information they need, multiple times, to make informed and intelligent decisions. For us to do anything less just doesn’t make sense."
They can say this with a straight face? Never once did any paperwork, or emails, or phone calls, etc. ever mention that the price went up "early" or that premium services were "opt-out". If you called to question, you got high pressure sales dweebs pitching more upgrades after being told "you misunderstood obviously". And Dish doesn't seem to be any better except their customer service listens to issues without selling upgrades.
Had them, got shafted, now with someone else.