Re: Ouch
It depends what the downtime would cost you.
Having a drill rig out of action for a couple of weeks while they fedex you a new macbook is a little pricey.
We did have one customer who rejected our £1500 rugged palm devices and just bought boxes full of £50 Dell Axims. We had another that picked up our Toughbook and kicked it into a rock pile - it still worked so they were happy and bought the product.
Biting the hand that feeds IT
