The old "But it works for me so I don't see the problem" well thousands of other people do have problems, I'm pretty sure very few other areas can get away with the number of defective products software companies can without being faced with an embarrassing recall and compensation.
a) if 2 thousand people have problems, and 200 thousand people have no problems, is the product defective, or is the player-provided environment defective (this is running on customer computers over customer connections, and in my experience not everyone maintains their PC to the same standard that I do)? Exactly how many people are having connectivity issues, versus exactly how many people are not having connectivity issues? I'm not seeing verifiable figures on either side of this argument; nobody has concrete numbers and thus everyone is using weasel words to exaggerate their position (for instance, saying "thousands of other people" without providing one shred of supporting evidence that there is more than 999 people with current issues, or people like me stating that "all of my friends" are working fine so the percentage of issues must also be small)
b) you only need to recall physical goods that have a physical defect, software can be fixed or even completely replaced via download. I completely agree that everyone releases unfinished software these days, every single game I have bought recently had day one patches (6 pre-ordered XBox One games, 6 day one patches of over 200MB each). Taking one company to task for something that everyone does is disingenuous though; nothing short of a consumer boycott is going to convince EA or Activision to change working practise, and you try convincing people not to pre-order CoD: The Next One or FIFA <one every year> as soon as it gets announced.
Biting the hand that feeds IT
