Overwhelmed
If I'm buying a laptop for someone I ask them, what they want to do with it, what size/form factor they want (not using those words) and if they like a particular colour or colours. That way you can try to get a machine that will fit all their needs. Taking someone who doesn't know anything about computers out shopping for computers isn't normally a good idea because it's very overwhelming and can mean that they fall in love with the wrong machine. It's possible that Chromebook was a good idea, but probably not.
Also, always get a gift receipt, that way if they don't like the choice you made they can make their own (and be responsible for it themselves). And this is not a male vs female thing, it's a techie vs non-techie thing guys. It's a lot easier to decided based on factors you understand so if you don't know what any of the specs mean picking my appearance is really your only option.