Reply to post: Awful UX

Ford dumps Windows for QNX in new in-car entertainment unit

Karl Austin

Awful UX

I have Sync in my Kuga, it's awful in terms of UX - nothing is properly integrated or even logical. Everyone who tries to uses it twiddles the big dial to try and navigate the menus or use the keyboard - nope, that just does the volume, nothing else. You have to use cursor keys to navigate.

The controls on the steering wheel just do the tiny little screen in front of you, they control nothing on the main console unit - so you have to lean over a bit and sod about with the cursor keys on the dial.

They can't have done any real user testing, or if they did it was with people who hadn't even seen a CD player let alone in-car entertainment so told them everything was fantastic.

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