ORLY, DCI Stokes?
"DCI Perry Stokes, head of specialist policing unit the Dedicated Cheque and Plastic Crime Unit (DCPCU), warned people that they always needed to be on their guard when asked for financial details on the phone.
“The bank or the police will never tell you to take such actions, so if you’re asked it can only be a criminal attack..."
Complete rubbish. Still, today, some banks will ring you up and start the conversation with "I just need to ask you some security questions before we start..."
DCI Stokes needs to be speaking to the banks to stop this practice as they can't tell someone to never answer any financial or security questions to unknown callers when the banks themselves ask those very questions.