Are Ofcom a complete waste of space?
I was recently "upgraded" to Superfast as BT had enabled the local cabinet serving our village. Speeds are lower than before the upgrade.
According to the Ofcom web site I have to complain to my ISP, but they have no control over the infrastructure as it's all provided by Openreach. Why should I have to open a formal complaint with my ISP when they have done everything within their power to resolve the issue and the fault is completely beyond their control?
Looks like the regulator wants to hit the ISPs rather than confront the cause of the problem.
Biting the hand that feeds IT
