Re: We are affected :(
I've never in those 10 years heard anything good about Fasthosts.
I use Fasthosts as a registrar for some of my domains.
When I was doing my IPv6 training, I had to get them to apply some glue records. The girl I spke to was completely upfront about the fact that she had no idea what I was talking about, but was happy to be guided through it.
Between us, we got the records in properly at the first attempt. I don't care that she didn't understand what I wanted - most people don't, even now - but I was impressed that I got through to someone who was willing to try with minimal effort.
They later posted me a questionnaire about my experience - I put down that they had exceeded my expectations, because I expected them to be utter numbskulls, and instead I got someone who could sort things out for me...
Vic.
Biting the hand that feeds IT
