Re: From an insider
"we know what caused this particular megadisaster, and it wasn't a senior manager; as mentioned in the article, it was an inexperienced member of IT staff screwing up a batch job."
No, what caused this megadisaster was company working practices and an operational environment which allowed a particular individual making an embarrassing mistake (which happens to us all, and is a great way to learn) to turn into a megadisaster on a corporate scale.
Anybody could have made that mistake. Management built the culture and practices that let a mistake become a disaster.
Do you even begin to understand the difference?
Biting the hand that feeds IT
