Re: Number seven
I answer the business line with my name, if I can't see who's calling, or with an appropriate apellation if I know who the other party is.
It is, therefore, particularly irksome when, having picked up the phone and said my name, people then enquire if they are indeed speaking to Nigel Whitfield. I have, on occasion, testily reminded them that the clue was in the way I said my name when I answered the phone.
Actually, some VoIP systems I had the displeasure to use take a short time to settle in (sorry about the non-tech term :) ).. That means they rather garble the first second or so, so they may very well not have heard your name properly.
Biting the hand that feeds IT
