Re: 46% of how many users?
D@v3,
I've had an iPad hang halfway through the update and have to be hard reset. Can't remember which OS, or even which iPad. I had the 1 and now the 3. So I've tended to do my iPads via iTunes since. It wasn't a problem, I know these things can happen, and I'd backed it up, so it just needed to be done and plugged into Mr Pooter for a recovery. But people are likely to squawk a lot louder if they've just expected everything to work, and not backed up immediately.
Apple can't really complain about that, as they do sell on the 'it just works' idea. So it's then hard to complain when their users don't do basic stuff like backups. Hence having Cloud do it for them.
On the other hand I've got a work iPhone 5, and that's always updated flawlessly over the air. And I never back it up, because all it has is links to the work Exchange server and a few useful apps. It's never been plugged into my computer.
Biting the hand that feeds IT
