Kies? Does anyone actually use that?
... as for that unblievably kludged mess of garbage they call "Kies", the less said the better ...
The only thing to be said for Kies, as far as I can see, is that it's very slightly less unpleasant to use than iTunes on a PC. Fortunately you can use a Samsung phone without ever having to touch Kies, and once I discovered that I got rid of it (Kies, not the phone) as quickly as possible!