Reply to post: Re: nahhhhhh

EE buys 58 Phones 4u stores for £2.5m after picking over carcass

Madmanwithabox

Re: nahhhhhh

This is likely the case on all operators pages - people rarely post in a utility companies social space unless they have a problem.

Thus, all you see is complaints - as the page is used as a care channel.

Most people don't bother telling an operator when they're happy and have no issues, so the important part is in seeing how their care/social team actually resolves problems, not that customers need help.

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