I don't get what all the fuss is about, Back when i worked in a Taxi Office when we had a call we would use Microsoft Mappoint to calculate the rate and tell the customer in advance.
There is 2 types of Licensed Cabs,
Hackney Carriage - Can be hailed on the street usually has a light on the top which is lit when available to be hailed.
Licenced Minicab - cannot be hailed but has to be pre-booked (ie phone the cab office/ send an email / use an app to book the cab.) Then the minicab will come and pick you up off the side of the street.
It has always been this way. it is just with the app it is easier for the customer to book a "usually cheaper" minicab without having to call directory enquiries and get a local number. The Hackney Carriage drivers have no real argument except that because the mini cab firms are now using modern technology to offer the customer a cheaper service they are losing out.
Biting the hand that feeds IT
