Re: @rhydian Just give me an email address damnit!
Yes, in the end.
My suggestion was that I would happily pay for the network/calls/data/text I'd used for the two months it took to fix my phone, but I wouldn't pay the handset subsidy part of my bill, and it was up to them to work it out.
After a few days waiting I finally got an email back telling me that they were refunding me two full months back...
Biting the hand that feeds IT
