Re: dig ntlworld.com mx
It's not as simple as someone cocking up a record from what I can tell.
Looked into it briefly this morning after a user couldn't email an ntlworld.com address, and discovered differing results from nslookups against various servers.
Some came back with a whole list of name servers and nothing else, some insisted the domain didn't exist. Having checked again now one of the DNS servers that claimed it didn't exist this morning looks to have a proper record with the correct MXs.
Perhaps a registration expiry/renewal cock up?