Re: We've just wholesale moved from OEL5 to RHEL6.5
Smart folks!!!
I know of an SMB that ended up locked in hard (Apache/Weblogic/OracleDB/OracleLinux) that had a huge support bill with oracle, and ended up paying me to come in and fix the issue. The competing (and I'm 100% sure that it was an ego-fest) support groups at Oracle could not untangle their own finger pointing. I spent 14 hours untangling things and presenting the solution that those teams could not coordinate over 21 days of issues. Considering the level of skills in those teams, I really don't understand why they could not pull back, regroup, and package the same up for their client.
Redhat has been utterly impeccable in their support on my primary employment. There are only 2 cases where I've had to hound them in over 10 years of the contract.
Biting the hand that feeds IT
