Re: 8 years for 15K
It's really not possible for me not to be cynical about banks, having worked for one of the largest. Yes, they make mistakes, but they are much more apt to behave just as SuccessCase describes. They have a responsibility to their shareholders and feel that because it affects their (upper management's) personal pockets. They feel a responsibility to their customers mostly because of regulatory pressure and if they can around it, they will and have demonstrably acted in this manner on a consistent basis.
