Re: 8 years for 15K
What pisses me off, is just this morning, again my bank trousered late payment fees for a credit card non-payment for an account I had set up and expressly requested the balance be transferred automatically at the end of the month. When I phoned up to complain, I had barely begun to say what the problem was and the operator had already started telling me "very sorry sir we will reverse the charges and have in fact already started to do so" Call me cynical but it was almost as though they were expecting the call and had the apology script already on the screen. No I'm not being a cynic. Happenings the drop money into the banks open pocket are far too frequent an occurrence for it to be an error. If it were truly an error, then sometimes things would happen that are in my favour. But they never are.
I wonder how many other customers have been scammed because they haven't had time to phone or haven't read their statements properly. We get annoyed about these scammers. But really who is worse? Someone who is scammer who is taking thousands, from the old weak and vulnerable, or a bank cynically working the margins as close to the line as possible diverting millions into deep trouser pockets and away from the old weak and vulnerable. Technically legal, but morally, rotten. Robbers and thieves the lot of them.