Reply to post: Re: Amazing patience

Listen: WORST EVER customer service call – Comcast is 'very embarrassed'

JB77

Re: Amazing patience

The quality of the recorded audio is the answer. He planned to do it. Notice how calm and even speaking he was. He was "playing" the guy. Let the salesman run with it. Giving him all the rope the salesman needs to look the fool.

And then like the icing on the cake, he put it on the net for all to enjoy.

JB

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