My PC's not working...
Re-told to me by a support desk person...
User: My PC's not working.
Helpdesk: Are there any lights on the front?
User: No, and nothing happens when I press the power button.
Helpdesk: Can you check the PC is plugged into the wall and is switched on at the wall?
User: It's hard to see round the back as it's quite dark now the lights have gone off...