Re: BT engineers - missed appointments
Been with BT since before carrier pigeons. Always on time and I always benefit. Most recent : I complained that the external cable was coming off the wall. Result, he rerouted the master cable to a more convenient position and gave me a new router.
Worst case : we had been abroad for some three months and had stopped all outgoing calls during our absence. On arriving back, no connection, our line had been used to service another user. On complaining and on the same day, they attended and fixed it. What happened to the person using out original line I've no idea but that's another story.
Moral : BT equals Best Telecomms.
Biting the hand that feeds IT
