Windows has Crashed!
Our service desk was often inundated with calls that should have gone to Facilities Service Desk. Despite the number being different, and the greeting stating ICT Service Desk. The best of these was when the receptionist rang at once centre. The answerphone message went like this:
Hi, it's Jean at ... centre. The glass in the door that leads out to the childrens play area is broken.
Biting the hand that feeds IT
