Reply to post: Unfortunately

Unfortunately

My stories aren't funny, they're just sad...

I provide support to the development teams, supposedly highly trained software professionals, who are responsible for keeping my company (and your money) safe.

I get called as one of the developers is having trouble with a development box, note they have the exact same access level as me to it.

Dev: I am getting an error when trying to connect to development.

me: OK which box and what error are you getting.

dev: it's development.

me: yes, but which one, we have several, and what specifically is the error.

dev: it's 1 dev, and I am unable to connect

me: OK, that's narrowed it down to 20 possibilities, can you expand on that a little, which one specifically and what exact error are you getting?

dev, it's 'X'.

me: OK thanks, and the error?

***I check 'X' while waiting***

dev: I am unable to connect...

me: OK, nevermind, I've taken a quick look at 'X' and think I can see your problem... Have you tried switching 'X' on?

dev: err, not sure, can you check.

me: ???

me: I've switched it on for you, can you try it now.

dev: Thanks, you're a star I can connect now!

My desk has a forehead shaped dent in it!