Reply to post: Virgin Media Drone

Help-desk hell

El Presidente
WTF?

Virgin Media Drone

Called Virgin Media as my fat pipe had been playing up all day.

Got through to a call centre in India, explained the situation, asked if there were any faults in the area and roughly when could I expect my excellent service to be back to normal.

After some lost in translation nonsense and further attempted clarification that I didn't need any help with my "laptop" (no idea where the drone got that idea from) I was told by the drone that it 'would not help me unless you give me access to your computer'

Two words, second word: Off - Click, I hung up.

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