Re: No sympathy for either side
Not that I disagree. In a previous role being responsible for connectivity between around 700 sites in the UK damn near killed me and I'm sure we all have tales of physically needing to be halfway across the country, sat by the one ingress road to a property to be sure that the engineer can't "fail to find a contact" at a retail site with a 20-foot wide illuminated sign visible from the approaching a-road and 14hr/day manned reception.
Be careful what you wish for however in break-up as, having to run the gauntlet of Kingston Communications several times, somehow they've managed to "improve" on the ineptitude.
My primary takeaway from this mess is noting that BT Manglement is already citing delays to fibre roll outs. Ergo, I expect soon that the few days strike action is costing them in October and whatever that has been before will ultimately be blamed for a hugely disproportionate loss of ground in their current obligations. "Your fibre was due in Q4 2022, but due to strike action, your new presentation date is Q3 2026. The end of the UK-wide FTTP rollout has been subsequently and unavoidably moved from 2027 to 2037. We apologise (whatever that means, certainly not in a legally binding sense) for any inconvenience caused."