back to article Teeth marks yield clue to widespread internet outage in Canada

Here:s a novel cause for an internet outage: a beaver. This story comes from Canada, where CTV News Vancouver yesterday reported that Canadian power company BC Hydro investigated the cause of a June 7 outage that "left many residents of north-western British Columbia without internet, landline and cellular service for more …

  1. richardcox13
    Mushroom

    Not really novel

    This isn't really novel. Rodents etc. have long been the cause of outages. Whether power or data networking.

    To really mess things up you need a contractor with an auger: https://www.bbc.co.uk/news/uk-england-hampshire-61757877

    PS, the above outage was five days, not a mere 8 hours.

    1. Anonymous South African Coward Bronze badge

      Re: Not really novel

      Lovely spaghetti, how about some meatballs with a nice sauce to go with it?

      1. KittenHuffer Silver badge
        Pirate

        Re: Not really novel

        Are you suggesting the contractor running the auger was touched by his noodley appendage?!?

        Must have been a pirate then! ------->

      2. chivo243 Silver badge
        Happy

        Re: Not really novel

        Lovely spaghetti, how about some meatballs with a nice sauce to go with it?

        And some Parmesan cheese!

    2. DarkwavePunk

      Re: Not really novel

      Too true. I remember back in the early/mid-nineties a shark taking out pretty much the only direct (commercial) Internet cable to the US from Australia. Routing had to be done through SE Asia in a very convoluted manner. Watching BGP go batshit was mildly amusing at the ISP I worked for at the time.

      1. cloudguy

        Re: Not really novel

        In the mid-1990s, I was an IT contractor at Simplex Cable, which built undersea fiber-optic cables at its plant in Newington, NH. Simplex made an armored cable to resist shark bites in shallow water areas. The issue is undersea fiber-optic cable use repeaters which require electricity. As the cable comes ashore in shallow water, sharks can sense the electric current on the cable and snap at it as if it were prey to eat. Beavers, while not ocean-going rodents, do live in water. The front teeth on a beaver are tough, which the beaver uses for chewing down trees. I suspect if there are areas where fiber-optic cables are run in beaver habitats in the water or close to the ground, they should use armored fiber-optic cable.

        1. ShadowSystems

          Re: Not really novel

          What you propose will be a never ending arms race between people building ever more armored cables & Mother Nature making ever more heavily toothed beavers. Eventually we'll see ten ton armored beavers just shoving trees over with teeth the likes last seen on Sabre Toothed Tigers.

          I, for one, praise our new ten ton armored beaver overlords. =-)p

          1. Coastal cutie

            Re: Not really novel

            Umm, the beaver ate a tree not the cable.

    3. Anonymous Coward
      Anonymous Coward

      Re: Not really novel

      "To really mess things up you need a contractor with an auger"

      Or a teenager who takes his mother's car without permission one morning, does the favoured teenage trick thing of spinning it out on a bend because he can't drive as well as he thinks he can - but adds the novel twist of completely wiping out a main VM hub providing internet and TV to several thousand people.

      For I was one of those several thousand people who was without connectivity for almost a full week as a result while VM rebuilt the hub.

      They did compensate me, but they wouldn't give me his name and address. So it was break-even.

    4. cd

      Re: Not really novel

      Last century I went to the large railroad company HQ to take my annual railroad rules class.

      At one point we were going to be shown a safety film, this year's was called "Into Dark Territory!", which was likely about operating on trackage that isn't signaled The intro was in faux-50's TV B&W with dramatic noir music and lightning bolt title lettering down the screen.

      Just after that title screen flashed on the monitor with accompanying orchestral flourish, the building went completely dark and quiet, until the emergency lighting came on years/hour/minutes later.

      I ended up taking the test sitting on the floor in the hallway under an emergency light. And being let out by security.

      This time it was a state trooper who lost control during a pursuit and knocked down a power pole.

      Twenty years or so later in my railroad career I was flagging for crews laying fiber by the right-of-way. That's where cable belongs, IMO.

  2. Anonymous South African Coward Bronze badge

    Most notworking issues with networks are caused by Layer 1 issues - not plugged in properly, cable fault, cable break etc.

    Sharing layer 1 infra may save some money, but will cause some issues later on, should Mr Murphy decide to take a poke at Layer 1. Yet most telcos will gladly take that risk as having redundant infra will affect their bottom line.

    1. Anonymous Coward
      Anonymous Coward

      @Anonymous South African Coward - Yeah but

      this did not affect the telcos bottom line. At all.

    2. Ken Hagan Gold badge

      In this case, the cables were distinct. Only the poles were shared. Does that count as layer 0?

  3. An_Old_Dog Silver badge
    Holmes

    Physically-Redundant Links are Guaranteed Only Between You and Your ISP

    You can pay your ISP for physically-redundant links between your building and their central office, but when someone upstream of your ISP aggregates previously-physically-redundant links into one physical, mega-capacity link for cost savings, you won't know they did it until disaster strikes.

    1. Dr Dan Holdsworth
      Boffin

      Re: Physically-Redundant Links are Guaranteed Only Between You and Your ISP

      Remember also that when you as a senior manager spec that a service should be cloud-hosted to save money, you are betting that not only will the cloud-hosted service stay up but that every bit of networking between your customers and the cloud host will also stay up and stay relatively fast with it.

      This is not a safe bet.

      1. Anonymous Coward
        Anonymous Coward

        @Dr Dan Holdsworth - Re: Physically-Redundant Links are Guaranteed Only Between You and Your ISP

        Correct, but when sh^&*t happens, the senior manager will be able to deflect any blame by saying "we're working with our partner <insert cloud and/or telco provider name here> to solve this incident. We'll get back to you when service is restored." That's the beauty of the cloud computing. This is another instance of "nobody has ever been fired for buying..."

    2. DS999 Silver badge

      That part of Canada

      Is sparsely populated in a way people who live in the UK or EU cannot begin to comprehend. The least populated areas of say northern Scotland are urban sprawl by comparison.

      They're lucky they have fiber at all, it is never going to be worth it to run a separate redundant path.

      1. Jim Whitaker

        Re: That part of Canada

        Redundant path for rural/isolated areas is surely satellite? Starlink?

        1. DS999 Silver badge

          Re: That part of Canada

          For those who can afford it, sure. But if you're some little gas station in the middle of nowhere that gets a few dozen customers a day, can you justify paying $100/month for satellite as a backup when your fiber has been rock solid ever since it was installed?

  4. Korev Silver badge
    Coat

    Dam that beaver!

    1. Doctor Syntax Silver badge

      Lodge a complaint against it.

  5. keithpeter Silver badge
    Windows

    Emergency credit?

    "[...] took a chance that they could reach the next service station [...]"

    How about garage issues an invoice to driver for enough petrol to get to nearest large town on route? Payment guaranteed by some level of government if driver does not pay. Government takes power to recover cost from driver.

    Only for emergencies like this. Mitigate what turned out to be a spof.

    As OA says Canada is big. It strikes me that things can go wrong with some speed in the middle of nowhere.

    1. Doctor Syntax Silver badge

      Re: Emergency credit?

      Or just carry some cash for emergencies.

      1. John Robson Silver badge

        Re: Emergency credit?

        To be fair most petrol stations accomodate non payment in the UK - just take the registration details of the vehicle and name/address of the driver and get paid within a couple of days.

        1. gryphon
          FAIL

          Re: Emergency credit?

          Presumably no-one has the manual card entry devices these days as a fallback.

          They were fun when I was a petrol cashier with massive queues on a Saturday afternoon. :-(

          I think some people damaged the magnetic strip on purpose so it would take a few extra days for payment to be requested from their card each time.

          https://en.wikipedia.org/wiki/Credit_card_imprinter

          1. Eclectic Man Silver badge
            Alert

            Re: Emergency credit?

            Once when I was paying by credit card at a petrol station, the cashier handed me the slip to sign. I crossed through the blank boxes on the amount before signing. he was most offended. "If I was going to scam you I wouldn't do it like that." he said. Well, I wasn't going to give him the opportunity. When using the paper payment system, always check the amount and make sure any unused boxes are crossed through before signing and returning the slip.

          2. IGotOut Silver badge

            Re: Emergency credit?

            "Presumably no-one has the manual card entry devices these days as a fallback."

            My bank card doesn't have any numbers on the front, so even if they, did, still a no go.

            1. A.P. Veening Silver badge

              Re: Emergency credit?

              My bank card doesn't have any numbers on the front, so even if they, did, still a no go.

              Bank cards usually don't, credit cards usually do.

              1. Jim Whitaker

                Re: Emergency credit?

                No longer correct, I think. My replacement credit card arrived yesterday - no embossed numbers and no numbers at all on the front, all on the "rear".

          3. DJO Silver badge

            Re: Emergency credit?

            ,,,Presumably no-one has the manual card entry devices these days as a fallback...

            No point, the card imprinters need the card details to be embossed on the card. Contemporary cards are not embossed, just printed.

            1. John Robson Silver badge

              Re: Emergency credit?

              And I don't want to think what would happen if you tried it with a customer's phone

            2. Chris Gray 1

              Re: Emergency credit?

              All of the credit cards I've had are fully embossed, including the latest from a couple of years ago. But then, I *am* in Canada.

              1. eionmac

                Re: Emergency credit?

                Likewise my UK cards are fully embossed. Issued in 2021.

                1. Anonymous Coward
                  Anonymous Coward

                  @eionmac - Re: Emergency credit?

                  Some of my cards are embossed others are not, depends on the bank that issues them. I live in Canada too.

                2. Neil Barnes Silver badge

                  Re: Emergency credit?

                  My UK bank and credit cards are embossed. My DE bank card isn't.

                3. rg287

                  Re: Emergency credit?

                  Likewise my UK cards are fully embossed. Issued in 2021.

                  It's a very random mix of banks. I think Starling were one of the first, along with Monzo (the challenger banks). They were aimed at the yoof who were probably going to shove the details into Apple/Google Pay anyway.

                  My 2021 credit and debit cards from older banks are both embossed, but I've seen a 2022 HSBC card which is not embossed.

                  Curiously, the card details are all on the back - the front is just a logo. This means you can capture the name, card number, expiry date and CVV code in a single photograph. This is a bit curious since the entire point of putting the CVV on the back (and not embossing it) was that you were splitting the critical data and seeing/capturing the front face of the card was insufficient to abuse the card.

                  Presumably HSBC are feeling confident in their real-time fraud detection.

            3. A.P. Veening Silver badge

              Re: Emergency credit?

              No point, the card imprinters need the card details to be embossed on the card. Contemporary cards are not embossed, just printed.

              That goes for bank cards, credit cards are still embossed.

              1. James O'Shea

                Re: Emergency credit?

                Not necessarily. My Discover card isn't embossed. My Capital One card is. My Chase card isn't.

                And my brand-new Truist (used to be SunTrust) bank card isn't, but my elderly Chase bank card is.

                The newer cards, credit or debit, tend to not be embossed, the older ones tend to be. My Discover and Chase cards are a year or so old, the Cap One card expires this year. The Truist card is less than six months old, SunTrust just merged with another bank to become Truist and issued all new cards. The Chase debit card expires this year.

                It appears that major national and regional banks in the US are moving away from embossed cards.

      2. MachDiamond Silver badge

        Re: Emergency credit?

        "Or just carry some cash for emergencies."

        If you are traveling a longish distance from home, it's a very good idea to carry enough cash for petrol/travel to get home along with meals at the very least. You might also want money for lodging since bad weather could be why your card isn't working. I expect you might be able to figure out why this is one of my rules. I also keep enough cash on hand to fill the tank and buy necessities. When the internet is out in my small town, all of the business are out as well.

        A tree falling on high tension lines in California led to one of the states largest recent fires. A proximate cause was regulations that didn't allow the owner of the lines to clear a sufficient corridor to keep falling trees from hitting the lines. With the regs still in place, transmission line operators are shutting down power when there are high winds forecast. Better a bunch of angry customers than being sued into bankruptcy.

    2. eionmac

      Re: Emergency credit?

      That was the cheque [USA = check] guarantee card system in UK, where bank guaranteed payment of a cheque when the recipient copied the bank guarantee number onto the back of the cheque.

  6. devin3782
    Joke

    Wynona! we've warned you about this before!

    1. chivo243 Silver badge
      Go

      You know she wanted a pair!

  7. Ian Johnston Silver badge

    Nice beaver!

    1. DailyLlama
      Paris Hilton

      Thanks, I just had it stuffed!

      1. Anonymous Coward
        Anonymous Coward

        Somebody should clue the down voter

        who seems unaware of who Det. Sgt. Frank Drebin is.

      2. Eclectic Man Silver badge
        Joke

        Go for it, Stephanie!

  8. Throgmorton Horatio III
    Joke

    Who would have thought the internet would be brought to a halt by a beaver.

    1. James O'Shea

      Anyone who's done a Google for 'beaver'. (Hint: don't do that at work.)

  9. Roger Kynaston
    Coat

    Beavering away

    It is all in the title!

  10. Hans Neeson-Bumpsadese Silver badge

    I'm reminded of a story that I hear a while back about a guy who crash-landed his plane in the middle of the Canadian nowhere. He was disoriented, not sure where he was and had no idea how to get to civilisation. Fortunately for him there was a cable pole nearby, so he just chopped it down and waited for the power/telephone/whatever company to come along and investigate the outage.

    1. Hero Protagonist
      Alert

      Could have saved himself some effort by crashing directly into the pole!

    2. Anonymous Coward
      Anonymous Coward

      With my luck, if that happened to me it would be a CenturyLink line, and I'd die of old age before the repair tech arrived.

  11. GrahamRJ
    Paris Hilton

    First time on the internet...

    ... that a beaver in action prevented porn addicts getting off.

    At least the beaver got wood though.

    1. Paul Crawford Silver badge

      Re: First time on the internet...

      Bravo sir! You slipped that one in magnificently!

      1. Hero Protagonist
        Paris Hilton

        Re: First time on the internet...

        That’s what she said!

  12. herman
    Paris Hilton

    Hairy Beaver

    Just shows you one more reason to stay away from hairy beavers.

  13. PRR Silver badge

    Beavers are just big squirrels. This site used to track squirrel and similar power outages. He stopped updating the site a few years back.... it's just overwhelming.

    Note in THIS case, beaver chewed a tree (that's what they do), NOT the cable.

    And in general you do NOT want three separate pole-lines on every street.

    > ...railroad ...laying fiber by the right-of-way. That's where cable belongs, IMO.

    Maybe better, but... there's a railroad bridge near here, road runs under it. Low bridge. Loudly posted. Nevertheless, at least every year some truck wedges itself under the railroad bridge. (As often as not, telephone bucket truck...)

    > That part of Canada Is sparsely populated in a way people who live in the UK or EU cannot begin to comprehend.

    Here in coastal Maine, we can guess. While my street is wired, I don't have to go far from home to lose wires and wireless. Above Bangor is increasing wilderness all the way over the border into Quebec.

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