My money is on Movistar. O2 and Movistar are both under Telefonica so getting a foot in the door would be easy. Movistar also do TV and Mobile.
Capita scores half a billion pound outsourcing contract, but refuses to name (or shame?) lucky 'European telco' customer
Capita has signed a customer management contract extension with an un-named “major European telecoms provider” worth up to £528m, it told the London Stock Exchange today. The tech services giant - which recently won a deal to run call centres for Tesco Mobile, helps out with recruitment and training for the UK's Royal Navy, …
COMMENTS
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Tuesday 15th June 2021 22:39 GMT John Brown (no body)
Re: Should be easy to work out
"... just wait and see which telco's customer service takes a dive"
It's claimed to be an extension to a 20 year "relationship" and no planned job losses, so why would there be a dive in service levels? Sounds like an agreement to carry as normal to me (for some Crapita value of normal)
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