was part of SS running on the MoJ account back from 2010 to 2016 - we were severely undermanned then, and this wasn't the higher levels, this was the base line courts and probation offices level, workload was immense, pay rates were awful, morale was surprisingly good within the teams in my office are anyway, which is probably why we stuck it out for so long.
But the overall attitude of the Co was to keep the whole thing rolling on, as it WAS making them a lot of money, which again, is a disgrace, as if it IS making money, look after it ffs, and maybe paying decent rates we could have got someone / anyone in, it was an SC requirement contract, so that meant you can't just put anyone in, they had to get the SC and if they failed, they were out, account locked within minutes of the notification arriving.
We started as contractors, reasonable rate, they chopped that by 10%, and then offered us perm or leave, so some of us went the perm route, for another rate drop, and then they needed more contractors, but couldn't get any at that rate, so put it back up to the original one, which didn't help matters in the office either.
All in all, SS displayed a staggering lack of care / concern for the client and their needs, but DID care about the amount of £££ being ripped off from them.
Which, I suppose is the standard practice across the board, and sadly, is what I seem to run across in most of my contracts too.
AC because ...........