Wouldn't it have been better to have appointed somebody who didn't have to recuse themselves?
And undertake to stick around longer to ensure that their "achievements" would be achievements they'd be prepared to live with in the longer term?
HMRC's chief digital information officer, Jacky Wright, is returning to Microsoft after two years in the role. Wright was corporate vice president at Microsoft before starting the secondment in 2017. But as The Register exclusively revealed, she was forced to recuse herself from making any commercial decisions regarding …
"I am so proud of all that we have achieved in my two years with HMRC.
I'm struggling to think of what's been achieved
"I am very grateful to Jacky for her skills, expertise and leadership over the last two years. Jacky has been a superb leader, transforming our approach to technology, data and digital services...
Well we know who are you going to work for next.
Speaking as an insider it's hard to see what she has achieved in her two years beyond a year long, part finished re-org which her successor will obviously undo. Office 365 and hyperscale cloud migration were already underway when she arrived with the latter having made painfully slow progress during her tenure. CDS remains a basket case with only a few hundred transactions per day after a year of live running and hundreds of millions having been chucked at it (at least half of which has been wasted) but the guys in charge are still in post despite numerous complaints about behaviour. Finances are still opaque, governance and accountability are still largely absent and no progress has been made on addressing HMRC's crippling reliance on contractors, many of whom the department is helping to keep out of IR35. Finally the department has done little to remove reliance on incumbent suppliers and is likely to have to renew with Capgemini and Accenture at least when the contracts expire in June, and Cap in particular seem to have hundreds of people "client side" as HMRC have failed to recruit or develop their own staff whilst RCDTS is left in limbo.
It's a shame because she is very impressive in person but her tenure has been massively disappointing and she's made little effort to get out of Parliament Street and around the rest of the estate.
"she is very impressive in person but her tenure has been massively disappointing"
The main requirement for climbing to the top of the tree in management or politics is to be personally impressive and wield your elbows well. Being able to do the job would be a nice to have from the point of view of the organisation but a very minor consideration at most for the climber.
Cynical? Moi?
"HMRC's crippling reliance on contractors, many of whom the department is helping to keep out of IR35"
HMRC should be required to publish the CEST materials for every one of these to confirm the tool gives the expected results. It can be done with redacted data, no need for names.
Or are all the "contractors" provided by one of the big consulting firms, the same consulting firms that advised HMRC that "small independent contractors are bad, here, we have lots of graduates consultants you can use at three times the day rate."
Only, isn't remaining (cough) during the turmoil also a good strategy? Whatever happens within your realm (cough) you could paint it as heroically striving to save the ship, agile leadership, blah blah, and thus the CV becomes ever so more compelling in the step up to the C-suite of troubled companies when your delayed exit (cough) comes on?
In all the confusion so many (self-described) heroes will arise! In chaos there is much opportunity, yes?
""I am so proud of all that we have achieved in my two years with HMRC. The digital transformation we have introduced and the new ways of working we have championed have built a solid foundation on which to continue, for both our colleagues and the customers we serve.""
I'm so proud I've managed to escape before the shit hits the fan.
FTFY
""I am so proud of all that we have achieved in my two years with HMRC. The digital transformation we have introduced and the new ways of working we have championed have built a solid foundation on which to continue, for both our colleagues and the customers we serve.""
I'm so proud I've managed to escape before the shit I've caused hits the fan.