But what have management learnt about outsourcing?
But what have management learnt about outsourcing?
Absolutely nothing it would seem, given that US based management in particular still continue to insist on outsourcing as being a means of "saving money".
Of course those of us who work in the trenches know different - that typically, outsourcing companies do the bare minimum, often to a very shoddy standard, and produce solutions that aren't always well thought out.
Because outsourcing is nowadays often offshore too, there is the added problem of the communication barrier - that the foreign developer has no background or idea of what they're being asked to work on, but won't think to question what they are asked to do - hence development can take 2 or 3 times longer than a conventional in-house scenario.
I've worked as both an in-house and outsourced worker; I know only too well that outsourced companies will do the smallest amount of work possible for the largest economic gain - quite how this is anything but bad for a company is of course a fact to be removed via spin generated in the upper echelons of management. By the time anyone notices that outsourcing has in fact cost the company 3 times as much as in house development, the manager that presided over that project is normally long gone citing their successes in their CV as they go on to butcher another company's internal IT department.