"At Amadeus, we give security the highest priority and are constantly monitoring and updating all of our products and systems. We became alerted to an issue in one of our products and our technical teams took immediate action. We are working closely with our customers and we regret any disruption this situation may have caused,"
Yet again you've let them get away with an anodyne statement. Did you ask how bad it would have been if they didn't give security the highest priority?
The last sentence was puzzling until I realised their "customers" are the airlines, not those booking flights who obviously don't enter into the matter at all. Mustn't make life harder for airlines by making work (disruption) for them.