The only thing that BT understands is competition. Until they have solid competition then Templeton, and communities like it, will get little to no love from Buzby and Co. We were in a similar situation. Risible broadband performance, with frequent timeout disconnects, until a competitor came to our sleepy village with promises of a minimum of 100Mbps synchronous broadband. Many of us signed up - and guess what happened? BT suddenly discovered that they could provide half decent performance to our area after all! 100Mbps to our village from BT, who’dathoughtit?
I say half decent because its only asynchronous - a distinction that won’t matter a jot to most people. Perhaps I should have said quarter decent though because, as far as I’m concerned, they’ve burned their bridges.