So is this.....
An internal error, a GDS error or a supplier error?
Whichever it is, the testing sounds shockingly bad
A software glitch on the government's online divorce settlement form, present since April 2014, could lead to thousands of couples having to tear up their financial agreements and re-open negotiations. The technical fault was found on HM Courts and Tribunals “Form E”, with the online calculator failing to deduct liabilities …
Simple form testing should have caught this really early. End-to-end tests are not difficult to write with modern testing frameworks. And obviously there should have been a calculation service within the application that could also be unit tested. There are multiple points of failure here.
But I suspect the blame leads with outsourcing the software development to a big IT house for a lot of money, and that IT house putting it's cheapest developers onto the problem (often grads lured by slightly above average graduate salary rates).
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At least two. My ex and I, having come up with as near an amicable as possible settlement both did so - our subsequent conversation (began with an wtf moment, was a classic 'the bastards are lying to us' followed by a recognition that cockup rather than conspiracy was the most likely explanation). And no, neither of us was contacted, although the judge - calculator in hand agreed with us). He might make a third.