back to article Making good on your organization’s intentions

It’s a thorny organisational issue: teams know what to do, they are committed to doing it, and then they fail to do what they set out to do. In management speak, this is called the “knowing-doing gap” and it translates into performance problems. It over-prioritises urgency, doesn’t understand importance well and ignores …

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  1. Pat Att

    Wow, El Reg...

    You've got a whole article on a social science issue, and not one mention of the insulting and rather patronising "trick cyclists"! What's the world coming to?

    1. TonkaToys

      Re: Wow, El Reg...

      Probably something to do with it being a (likely paid for) promotion of a trick-cyclist's work.

      (I followed the link BTW so it worked on me)

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