back to article System crash briefly grounds Qantas boarding passes

In just another workday in the perpetual crisis-management of Qantas PR, a system crash at Sydney airport had check-in staff issuing handwritten boarding passes. It’s yet more bad publicity for an airline that early in November grounded its entire fleet to teach a lesson to unions; then last week nominated itself for “world’s …

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  1. Melanie Winiger

    No boarding pass? No problem - let's have sex

    Love the tag "Mile High Pilot" and the unique British Humour - linking Boarding Pass Printing with Sex :-)

  2. Mr Larrington
    FAIL

    If it's any consolation...

    ...a couple of months ago BA's automagical check-in system decided, in mid-process, to decline to acknowledge my existence. I therefore went to the organic version, who duly issued me with a boarding pass. Gate B67 at LHR T5. When I got there, I found a big shiny Boeing 747 loading passengers bound for Los Angeles, which was a more than minor inconvenience for someone who wanted to fly to Denver. Fortunately a nice and, crucially, competent BA employee was able to direct me to the correct aeroplane.

    I was the last to board. "We've been waiting for you" said a member of the cabin crew, disapprovingly. I showed him my fatally flawed boarding pass. He was apologetic. I was apoplectic, though not to the extent that I'd consider using a US airline for next year's holibobs.

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