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WHO, ME? The world of work is weird, so The Register records the worst of it every Monday in a reader-contributed column we call "Who, Me?" in which you admit to mistakes, and reveal your escapes. This week, meet a reader we'll Regomize as "Terry" who told us of a summer job he worked in the 1980s. "It was at a municipal IT …

  1. Michael H.F. Wilkinson Silver badge

    Primary case of injelititis, it seems

    C. Northcote Parkinson (of Parkinson's Law fame) coined the term "injelititis" as a disease afflicting bureaucratic institutions, when people combining high levels of jealousy and incompetence have risen to positions of power. They feel seriously threatened by anybody showing the slightest degree of competence. They therefore only appoint persons of lower competence in any vacancy they have any say over. By correcting the script, Terry inadvertently made such a person in the sysop team feel threatened, both by showing up their incompetence, and by his incursion into THEIR domain. They then sent a complaint up the chain of command, safe in the knowledge that their like-minded superiors would have their backs, and Terry was reprimanded.

    1. Prst. V.Jeltz Silver badge

      Re: Primary case of injelititis, it seems

      "injelititis"

      I can see why that didnt catch on , hardly rolls of the tongue does it ?

      not when up against phrases like "Failing upwards"

      1. DS999 Silver badge
        Trollface

        When a Vogon

        Says something doesn't roll off the tongue then you KNOW it must be really bad!

    2. Anonymous Coward
      Anonymous Coward

      Re: Primary case of injelititis, it seems

      I dunno, this smacks of unionisation gone mad, it's one of the reasons ICL in the UK dropped out of existence, you could find yourself on the wrong end of a disciplinary for doing stuff like this because the factories were rotten with multiple combative unions who were all itching for reasons to cause problems for management by fighting against each other.

      1. CountCadaver Silver badge

        Re: Primary case of injelititis, it seems

        The old "demarcation" lines. Something that Openretch staff still seem to view as a good thing, given how bolshy, rude and downright abrasive they are

        Their employer is just as bad and sees themselves as the GPO still, but where they don't have to deal with the proles. Transco don't tell you to "phone your gas supplier" if your gas supply cuts out or there is a lack of gas pressure , nor does the DNO tell you to phone your electricity supplier if the power goes off or there are issues with the power frequency or voltage being supplied.

        No in both those cases you get a usually friendly member of staff who takes the details, checks their systems for any other reported faults and dispatches someone to *properly* investigate and repair the fault.

        Openretch? "If we don't find a fault we are sending a £100+ bill" - way to dissaude the reporting of faults (imagine Transco/the DNO saying that, they would be up in front of the regulator or a parliamentary committee in days after the newspapers kicked off)

        "I can't see a problem" "we are only really interested in voice quality" or was highlighted at an employment tribunal "bodge it so it will pass the automated test as we aren't willing to spend the money to repair the fault, and if it passes the rest then there is no fault"

        (where a former operative testified they had been told by management to fit a master socket in an access pit before the likely fault location in the cable run and retest and then fell the customer they had fixed the fault, so that Openretch could avoid the apparently large cost of digging up and replacing vast amounts of cabling due to no spare pairs being left in the multi core cable, where this would leave the customer with a degraded service but the line would pass testing so openretch could deny the fault existed)

        1. Philo T Farnsworth Silver badge

          Re: Primary case of injelititis, it seems

          Sounds familiar.

          MAJIKTHISE: I'll tell you what the problem is mate: demarcation. That's the problem.

          VROOMFONDEL: We demand that demarcation may or may not be the problem.

          MAJIKTHISE: You just let the machines get on with the adding up and we'll take care of the eternal verities, thank you very much.

          Now, if you'll excuse me, I have to dash. They just called row 42 on the B Ark for boarding.

          1. The Oncoming Scorn Silver badge
            Thumb Up

            Re: Primary case of injelititis, it seems

            So the telephone sanitizers, got priority boarding eh?

            1. Philo T Farnsworth Silver badge

              Re: Primary case of injelititis, it seems

              And our suspended animation pods have extra legroom.

      2. RMclan

        Re: Primary case of injelititis, it seems

        How many union workers does it take to change a light bulb?

        When I was at BAe, I asked for a blown flourescent tube to be replaced in an office It took 3 electricians from facilities management to do it, one to change the tube, one to hold the step ladder and one to guard the door to prevent it being opened into the step ladder.

        If they needed to replace a light bulb higher than 10ft off the ground for example in the production shed, it took 4 of them, one to change the bulb, one to operate and drive the scissor lift and 2 to make sure no-one entered the coned off area around the scissor lift.

        1. Anonymous Coward
          Anonymous Coward

          Re: Primary case of injelititis, it seems

          I'm OK with the working at heights precautions, I've fallen from a ladder when I was younger and fitter, fortunately didn't injure myself but could so easily have done

          Demarcation lines is correct and ICL was ridiculous, if you weren't in the right union and got caught with tools like a soldering iron or wire strippers you could cause a walk out and get yourself a disciplinary (which could also cause a walkout because your union would protest it).

          It took at least five different steps to fix faults on machines, a tech to diagnose, an electrician to isolate and "make the machine safe", a wireman to actually do the fix, an electrician to inspect and make the machine live and then a test tech to certify the machine was working correctly before it was handed back.

          I'm pretty sure I may even have missed out a step or two in that process, it was a long time ago.

          1. Scott 26

            Re: Primary case of injelititis, it seems

            My dad once fell off a 40-ft ladder.... fortunately it was only the bottom rung.

        2. Terry 6 Silver badge

          Re: Primary case of injelititis, it seems

          Rather that than in non-union places, ( and I've witnessed a few) where three's some guy stretching up from he top of aladder that was almost high enough, to replace a lighting tube in teh middle of a busy corridor.

          It's easy to knock unions' rules. But without them we'd have no safe working practices.No guards on dangerous machines, no dust controls and so on.

          1. thosrtanner

            Re: Primary case of injelititis, it seems

            Like all good things, it's possible to take them too far.

      3. Anonymous Coward
        Anonymous Coward

        Re: Primary case of injelititis, it seems

        My dad tells the story of working in a union plant. One day a breaker tripped. He knew which panel, which breaker, why it tripped, and (as an electrical engineer) was quite qualified to reset it. But no, they wanted to have everyone put their tools down and leave, then an electrician come in to turn the breaker back on, then the electrician would have to leave before the workers could return...

        1. Philo T Farnsworth Silver badge

          Re: Primary case of injelititis, it seems

          Hence the Firesign Theater album, Waiting for the Electrician or Someone Like Him.

        2. Grey Bird

          Re: Primary case of injelititis, it seems

          Having an electrician do it and everyone leave could have been due to a possibility of arc flash.

      4. Terry 6 Silver badge

        Re: Primary case of injelititis, it seems

        I was expecting some reply like that- and of course some union shops were like that ( I worked in print for a while and there were undoubtedly Rules) . But I also worked for a mail order company with no unionisation- and it was far worse. Do your job, don't worry if it's massively inefficient, management don't want to hear this etc etc.

    3. C R Mudgeon Silver badge

      Re: Primary case of injelititis, it seems

      "injelititis"

      As someone (the Internet tells me it was Leo Rosten) once put it:

      First-rate people hire first-rate people. Second-rate people hire third-rate people.

  2. Anonymous Coward
    Anonymous Coward

    Clocking In and Out

    We got a new manager who like to get away promptly on Fridays. One thing that held him up was timesheets because he had to approve them all before 5pm and a lot of us didn't submit them until the end of the day. He tried to make us submit by noon but that created problems with misbookings and corrections the following week which annoyed Accounts, particularly at month end. So he got together with Accounts and they ganged up on HR to update the company rules to put a cutoff time of 4PM with disciplinary action for repeat tardiness. Problem was that either through mischievousness or officious ignorance the policy update said 4PM GMT. Cue the Spring when the clocks went forward and around 4PM he came out of his office to find out why he'd got no timesheets to approve. He went ape when someone pointed out that it was still only 3PM GMT.

    1. KittenHuffer Silver badge

      Re: Clocking In and Out

      Sometimes malicious compliance just has to be done!

    2. Sam not the Viking Silver badge
      Pint

      Re: Clocking In and Out

      The forward-looking management, successful with good, long-term, orders, were ousted by the old guard when one of them was promoted by head office to be the new super-boss. Their previous failure to grow the business was forgotten and they duly arrived to take the glory for major contracts they had had no hand in. Every hour of our time had to be accounted for, time-sheets approved and signed by the relevant project manager and submitted to accounts every week.

      Accounts couldn't handle all this information on a Friday afternoon so we had to submit our weekly, approved and signed time-sheets before the end of Wednesday. A complete farce.

      It left Friday afternoons free for the 'late arrivals' following 'Team Meetings' --->

      1. An_Old_Dog Silver badge

        Re: Clocking In and Out

        Our company has some short, weekly reports we have to turn in. Since we sometimes work Saturdays, the reports are sensibly not due until the following Monday.

        Sadly, all time-clock corrections are due by the end of Friday (and our outsourced, computerised time-clock system is flakey and stupid).

      2. CrazyOldCatMan Silver badge

        Re: Clocking In and Out

        Every hour of our time had to be accounted for, time-sheets approved and signed by the relevant project manager and submitted to accounts every week

        One place I orked at we had to account for our time in 15-minute increments. [1] So, every day, I had a timesheet entry (of 15 minutes) for 'Filling in timesheet'. My boss (who had put in the rule) was deeply unamused. Especially when the rest of the team started doing it too..

        [1] All to do with tax codes - work spent doing research/development/coding could be claimed against tax. Trouble was, I was the service desk and field engineer manager so 90% of my time was 'admin' - which didn't attract tax breaks. Which displeased [2] my manager. Oh well..

        [2] As did a *lot* of things. He was the Peter Principle poster boy. Had been put in charge in a position well beyond his competence.. Our weekly reviews consisted of him telling me all the things that, in his view, I'd done wrong. People management *really* not his thing.

        1. Anonymous Coward
          Anonymous Coward

          Re: Clocking In and Out

          I had a manager like that, and nomitive determinism had ensure he was called ****** Petty. Petty by name, petty by nature.

          He wasn't even my manager, he was the manager of the XXXX department, we were the YYYY engineers. But he decided 'you "do computers", do this "computers" stuff'.

          (anonymised to protect the guilty)

          1. Anonymous Coward
            Anonymous Coward

            Re: Clocking In and Out

            Had a new head of dept who announced at his first 'meet the plebs' that "there's only one 'f' in Graf"

            He was subsequently known as 'one effing Graf' and lived up to the name

            (don't remember what the 'f' stood for)

    3. Korev Silver badge
      Facepalm

      Re: Clocking In and Out

      I used to work somewhere where they implemented "one over one" approvals for travel and it had to be done by 16.00 UK time or else the travel company would cancel it (charging fees of course...).

      At that point my manager's boss was in America, so often wouldn't see the email until after the travel had already been cancelled and the Company had been charged...

    4. lglethal Silver badge
      Go

      Re: Clocking In and Out

      I worked at a firm that had been doing great, and had a great manager. He unfortunately, for the rest of us, was promoted upwards and his repalcement was an utter Git. I saw the writing on the wall and got out ASAP.

      I did however hear of his exploits from a couple of former colleagues. Like the new time keeping system they implemented which meant if you clocked in 1 minute late that you lost 15mins of work time, but if you clocked out 1 minute later, you did not gain any work time. So you basically got a long line of people rushing to clock in on time, and just as long a line rushing to clock out the moment the clock hit the 4pm.

      Or the policy of Zero Overtime unless the Overtime was approved at least a week in advance (requiring multiple managerial signatures). OK that's fine for most people, but my mate worked in Concessions. I.e the people who, when Production make a mistake, have to review the failure and work out a) can the part be used, b) what repairs need to happen before the part to be used, or c) if the part has to be scrapped and a new one made. Now, failures can happen at any time of the day, but they probably are more likely to occur around knock off time. Anyway on one particular day, an urgent Concession came in, for a part that needed to be delivered the next day, which was worth a ton, and came with an even bigger penalty clause for late delivery. His boss sidled up and asked "Can you stay back and work this?". My mate looked at him and said "Will I get Overtime for it?". His Boss looked sheepish and said "Well no, you know the rules about Overtime now." To which the only answer was "No pay. No stay." And so my mate walked out the door right on time as per usual.

      The part did NOT make it out the door, the penalty clause DID kick in and it hurt. And nothing changed. My Mate didnt get any kickback (he was a year from my retirement, so didnt care anyway), because they knew, they didnt have a leg to stand on. The policy remained in place, which just goes to show that no matter how hard you kick some people in the nuts, they still wont learn to back down from being stupid.

      There was also the No Scrap policy, which apparently did get rolled back (but not until after about a year). Primarily after a rather expensive part that Production really screwed up, took 3 months and cost 10 times the price of the actual part, to get to a state where they could attempt to sell it to the customer. Who promptly took one look at it and rejected the delivery.

      Sometimes there's just no accounting for Stupidity in Corporate Policy...

      1. Sam not the Viking Silver badge

        Re: Clocking In and Out

        We had a major element that had been incorrectly cast and although it was fully machined, it couldn't be balanced by metal-removal. It was scrap. "Oh no it wasn't" said the shop-floor manager, "We'll weld a piece on the outside. The customer will never know." Against all advice, he proceeded along these lines but was dismayed when the correct material (an exotic bronze) was not available. Undeterred, he went into the bonded-stock stores (MoD Approved) and withdrew a component held as a spare for a very important piece of machinery installed on a very important nuclear-powered machine..... It was the right material, he had a piece cut out rendering that donor-part scrap (and so reduced from a 250 kg mass to 249.95 kg..). Made a balance weight, welded it to the original casting and declared what a clever boy he was.

        Anyway, the trouble was that the balance weight introduced other problems and our customer rejected the set on his inspection. Clever clogs had two items to replace at eye-watering expense.

        Of course, we got the blame for late-delivery.

        He was lucky he didn't have to explain the stock-shortage to our resident MoD Inspector. We hoped he might be tried for treason.

        1. Boris the Cockroach Silver badge

          Re: Clocking In and Out

          Yeah I've seen that too.

          Supplied a part to a casting company for their continuous casting process. it failed.

          However when it failed it released 7 tons of liquid unobtainium all over the machinery and casting floor. and the workforce didnt like having to play "The floor is lava"

          Our manager was called to the customer and given a dressing down..... and he came back and let everyone know what a filthy mood he was in and wanted to know why the accident happened

          Seemed that one of our techs had overcut a slot, and rather than throwing the part in the bin and starting again, the junior manager told him to cut out the wrong bit, glue in a replacement and cut that to the right size. which failed under load.

          The sad thing was, if we'd told the customer about the fubar, they could have installed and used the part with the flawed bit against the flow of liquid metal, which would have pushed the insert into its housing harder... instead it was pushed out and the entire die failed.....

    5. Catkin Silver badge

      Re: Clocking In and Out

      On the topic of the joys of time zones, I was required to do some work in [vastly different time zone from the UK] and really should have noticed that the job sheet specified the working hours in UTC. It was a painful month.

    6. DS999 Silver badge

      Timesheets

      As a long time consultant I'm quite familiar with filling out timesheets. There have been a few gigs where they wanted them delivered by COB Friday, which could be a problem if the "work week" didn't officially end until Sunday 11:59pm. If I was working a change over the weekend I wouldn't know for sure how long to put down. Obviously I always left a generous amount of extra time during the change window in case things didn't go smoothly, but typically it would be something that could be completed quite quickly.

      I recall one time asking the person approving my timesheets about this and they were like "don't you have the time planned ahead?" and I explained how I'd book a generous amount of time but wouldn't need it most of the time. They told me to mark time for the entire window, so I saved the email in case I ever got in trouble for this (I didn't) and did as instructed.

      Another time I was working for a client who would rope all the consultants into outages (which was frequently, they were a mess) While I wasn't officially on call and wouldn't face consequences (or have anyone really notice) I'd join when I could because "hey billable time while I do housework!" I'd be one of roughly two dozen people sitting around listening to the call while 2 or 3 people worked it, sometimes for an outage concerning something I had zero knowledge about anyway. Never knew why all the consultants were all the call list, but like I said they were a mess.

      This client's week was Sunday-Saturday so after my first Saturday outage call I asked about amending the timesheet and was told "sorry, once submitted they can't be changed" so after some back and forth they said to put the time on Sunday for the following week. One time there were several lengthy outages from botched changes and Saturday + Sunday added up to more than 24 hours! I think I put something like 20 hours and gave them the rest for "free", considering that I wasn't actually doing any work. Never encountered a more dysfunctional IT org than this client - a Fortune 500 business who everyone reading this (at least in the US) would have a number of their products in their kitchen.

    7. Philo T Farnsworth Silver badge

      Re: Clocking In and Out

      In my last job, when I first got there, I never filled out a timesheet. Apparently the departmental secretary did that for everyone and just submitted them. I;m not sure whether she forged signatures or just left them blank since I never saw any hard copy.

      I think that may have run afoul of HR (act surprised) because abut a year later, there was a great hoohah and I was required to fill one out. Because we had several research grants (this was at a university), time had to be split proportionately amongst them, sometimes to the fraction of a minute (don't ask or I'll begin to twitch).

      Eventually we switched to a web-based thing supplanting paper timesheets which was actually more difficult than writing numbers on a sheet of paper.

      In the end, HR just automatically generated a timesheet for us and all we had to do was approve it.

    8. Mimsey Borogove Bronze badge

      Re: Clocking In and Out

      So he got together with Accounts and they ganged up on HR to update the company rules to put a cutoff time of 4PM

      The company I worked for for over 20 years ended up with that kind of rule. My hours were 11:00 am-8:00 pm, so if I followed the rule, I'd have 4 hours of time that I could charge to anything! I didn't always take advantage of that, but sometimes when I was particularly annoyed with life, I did.

  3. Evil Auditor Silver badge

    Has going above and beyond the call of duty landed you in trouble?

    Not exactly in trouble. My background is mildly in IT, information security. And I'm being paid for using those skills on clients. One day, a colleague and I got ourselves into a discussion with our CIO and CISO. We had to learn that both the CIO and the CISO knew shit all about information security besides the very very basics (like pre-www basics). I brought this up with my boss and he only smiled and replied that he had had the same, futile discussion before. My conclusion was: my employer's information security is not my problem.

    The situation improved since then, mainly due to Microsoft's products (not something I admit easily).

    1. Anonymous Coward
      Anonymous Coward

      FFS! Just how shit was their information security if it improved by adding Microsoft's products?

      1. Evil Auditor Silver badge
        Thumb Up

        It's difficult to suppress my MS-bashing reflex but moving from a wonky on-prem (Microsoft) solution to Azure Cloud and M365 was a considerable security improvement indeed. (The highly questionable, possible interference from US jurisdiction is another issue though...)

      2. ttlanhil

        A crashed system is harder to break into (mostly)

    2. Anonymous Coward
      Anonymous Coward

      I worked with a salesman who refused to use any antivirus software. This was in the early 90's so I suppose it wasn't really a thing at the time?

      Anyway, he said that if he had a virus, the customer would let him know!

      1. Not Yb Silver badge

        Many computer viruses definitely existed in the 90s. It was most definitely 'a thing' at the time to run anti-virus software.

        However, IF you were careful, the likelihood of getting one was still slim enough that anti-virus scanners didn't need to be run at all times. These days computers and disks are fast enough the overhead is usually worth it, but back then, running Norton AV in continuous scan mode was a significant drain on resources.

        1. Mimsey Borogove Bronze badge

          Many computer viruses definitely existed in the 90s. It was most definitely 'a thing' at the time to run anti-virus software.

          Back then, Apple users frequently boasted that they didn't need antivirus because Apple was so secure. It turned out, though, that there just weren't enough Apple users to bother writing viruses for, because eventually they had to come off their high horses and use antivirus like the rest of the plebs.

  4. MiguelC Silver badge

    Sometimes there are people that just don't want some work done - they might have their reasons

    During the Y2K project I was in, my team was correcting an application consisting of almost 100 programs chained together (just as COBOL likes) and we were made aware that that particular batch chain would break every single night, meaning an hefty on-call bill. And is had been going like that for years.

    So I analysed the failure point and it was seemingly simple to correct. IIRC there were numeric conversions that would fail under certain conditions, conditions that would almost certainly be met once or twice per run.

    That correction was deemed out-of-scope by our client rep, who, curiously, was also that application's IT boss.

    1. Anonymous Coward
      Anonymous Coward

      Re: Sometimes there are people that just don't want some work done - they might have their reasons

      We had a dev named Keith. We knew him as GOSUB Keith for a similar reason, but one that we tried to isolate but never could (it would not crash when run under the debugger.)

  5. KittenHuffer Silver badge

    Many a year ago ....

    .... whilst just a junior programmer on a quite substantial contract I noticed that the root directory of the C drive on all of the Windoze machines on people's desks were being shared, seemingly without any significant access rights. I played with a cow-orkers machine to prove to them how easy it was to 'inject' something into their startup folder. And our discussion continued in the smoke room (disgusting habit), not thinking about those sat around us. The PA of one of our bosses picked up on it, discussed it with their boss and our boss, and I was asked to put something together explaining what I saw as the issue. Which in my naivety I did.

    This went up the chain of command, and across to IT, before coming back as a nastily worded statement that there was no issue and that I had been incorrect in what I had discovered. I noticed within a week that suddenly (and silently) the 'openness' of the C share disappeared, and that over the following months I got very short shrift from the IT department.

    The lesson learnt being to not expect people to thank you for pointing out potential problems if they can in any way interpret that to mean they've made a mistake.

    1. segfault188
      Joke

      Re: Many a year ago ....

      I played with a cow-orkers machine

      Did you mooove it?

      1. Aladdin Sane Silver badge
        Coat

        Re: Many a year ago ....

        I think this is milking it a bit.

        1. Korev Silver badge
          Coat

          Re: Many a year ago ....

          > I played with a cow-orkers machine

          Did you do the udder colleague's machine too?

          1. MatthewSt Silver badge

            Re: Many a year ago ....

            Perhaps you were too bull-ish for them

            1. KarMann Silver badge
              Coat

              Re: Many a year ago ....

              I don't think that's milk…

    2. Fr. Ted Crilly Silver badge

      Re: Many a year ago ....

      Once again,

      No. Good. Deed. Goes. Un-Punished.

    3. MiguelC Silver badge

      Re: Many a year ago ....

      The infamous C$ share... many of us knew about it ;)

      1. Anonymous Coward
        Anonymous Coward

        Re: Many a year ago ....

        I've never not been an admin, but to my recollection, normal users can't connect to administrative shares.

      2. Jou (Mxyzptlk) Silver badge

        Re: Many a year ago ....

        Must have been something different... c$ is only open to those with admin rights. And I SUSPECT, not know, KittenHuffer would have said this in his opening post... Like the famous "everyone is domain admin" problem.

    4. CrazyOldCatMan Silver badge

      Re: Many a year ago ....

      The lesson learnt being to not expect people to thank you for pointing out potential problems

      As a young and innocent (!) IT person I got involved in a product selection panel. We got shown a number of products - most of which were utter cack and wouldn't have worked. It came down to a choice of two - one utterly unsexy one, no bells and whistles, configured via text files etc etc but it did *exactly* what we needed it to [1]. The other had a snazzy GUI, lots of blinkenlights but required a very expensive contractor to come in, install it, configure it and then be on an-call retainer to fix any issues with it.

      I, needless to say, enthusiastically endorsed the former. It all went a bit quiet round the table.. The other one was the senior IT directors favoured solution (looked good to their bosses) and the install/config/contractor had already been booked. No-one had bothered to tell me that the selection panel was a formality (because the company policy required one) that that I should have not ventured an opinion, let alone one that differed from the directors.

      I stayed there just under two years. It was the most vicious workplace I've ever been in, before or since. Utterly, utterly dysfunctional. The same company that bought and (sort of) bought a factory/supply management system that simply didn't work. Then spent a fortune getting it (sort of) working, even though implementing it meant they couldn’t ship anything for a month. The project manager, team leader et. al. that did the project both got big promotions and bonuses.

      The company no longer exists.

      [1] Forget what it was - something to do with server/network monitoring I think. This was well before y2k.

    5. Anonymous Coward
      Anonymous Coward

      Re: Many a year ago ....

      Now I wonder, vacuum variable caps and many cats?

  6. GlenP Silver badge

    A few jobs ago I was working with out American corporate on a global ERP implementation - several weeks spent commuting to the US sounds great but was a pain.

    At one point I was asked how the system would support the European plans for, basically, a single integrated company using Euro's as base currency. My fairly blunt response was that it wouldn't, and nor would any other ERP system, as what they wanted to do was impossible in the UK*. The only way they'd be able to do what they wanted was to run everything from the German company and contract the UK company to provide labour and services. I was told I was wrong and that the white paper from the supplier that I'd cited was American and not relevant in Europe (despite the fact they hadn't had any meaningful contact with the provider's European business).

    Of course a few months later it became very apparent that the system was not going to work the way they wanted. I already knew the writing was on the wall, it was clear Germany was going to dominate the European operation and was quite happy to receive an enhanced redundancy payout. Within a couple of years the entire UK operation was reduced to a few warehouse roles for urgent customer requirements with everything else drop-shipped from Europe.

    *Yes, you can file accounts and pay taxes in Euros but customers will pay in GBP and the tax man simply converts numbers at the current rate so you're not protected in any way from currency variations.

  7. tatatata

    Same kind of experience

    In the beginning of my career, the company I worked for then thought it was a good idea to give me hands-on experience as an operator at a financial institution. It was a fixed schedule: at 16:00, you press f4 on the console/OSP, at 20:00 you start the backup etc. Because it was so boring, I started reading manuals. That was not appreciated. I looked at the backups, which were a bit quick for the quantity of data. They told me that an operator is not allowed to look at programs.

    When I was long gone there, they had some serious problems. From an ex-colleague, I heard why the backups ran that fast....

    1. WonkoTheSane
      Holmes

      Re: Same kind of experience

      Let me guess - Those "backups" weren't.

      1. CrazyOldCatMan Silver badge

        Re: Same kind of experience

        Let me guess - Those "backups" weren't.

        They might have been backups.. of the temp directory. Or the directors pron stash (although that might have taken longer)

        1. Anonymous Coward
          Anonymous Coward

          Re: Same kind of experience

          Back then it would have been a true porn stash, and you could really only get fired for the 'bad' kind.

          I despise admins/devs who create jobs with no error checking. I'll also admin that I might have too much error checking, but you'll never prove it.

          1. ChoHag Silver badge
            FAIL

            Re: Same kind of experience

            EOPSUCCEEDS

      2. ttlanhil

        Re: Same kind of experience

        For quick daily backups of everything, drag all of the desktop shortcut icons to an external disk (the icon is the part you interact with, so that should include everything, right?)

        1. J.G.Harston Silver badge

          Re: Same kind of experience

          When I do my backups, I afterwards physically unplug the master drive and boot from the backup drive and spend some time "exploring" to confirm what's there.

          I then unplug the backup drive, write the date on it, put it in my backup bookcase, and plug the master drive back in.

    2. Evil Auditor Silver badge

      Re: Same kind of experience

      Pro tip from an experienced auditor: if you want to run backups efficiently and don't have any RTO and RPO defined, direct them to /dev/null. As one of my former clients - incidentally, a financial institution, too - did in the early 2000s. They did find out before running into problems though after I asked them to do a restore test.

  8. johnB

    Been there, done that

    Or in simpler terms: no good deed goes unpunished.

  9. Prst. V.Jeltz Silver badge
    Happy

    nice when it goes the other way

    I had the opposite

    When joining my current employer in a temporary role for the duration of a large rollout project I did so much of the "other peoples jobs" on the project , mainly scripting , that I was rewarded with permanent employment.

  10. Bebu sa Ware Silver badge
    Facepalm

    I am guessing…

    that this was just the stuff that made Britain great. A leading light in the EU with vibrant, innovative, advanced economy… hang on I'm probably thinking of Latvia.

    Lord Jobsworth would have entirely approved.

    MBGA or MUKGA probably too silly even for Reform.

    1. CountCadaver Silver badge

      Re: I am guessing…

      The latest one is MEGA - Make ENGLAND Great Again

      So little Englander mindset again "we ruled half the world you know!!" "Folk should show us, their betters more respect, I'll tell you they wouldn't have dared in the glory days of the empire, back then we wouldn't have taken that, no we would have invaded them and slaughtered them all" or one I've heard "Them Euros made us give up our empire and all to make us fail, what with them being not being grateful for us having to save them during world war 2, they should have been paying us reparations and treating us like kings, but no they have to wreck our country like they wrecked their own"

      1. Yet Another Anonymous coward Silver badge

        Re: I am guessing…

        No they are just brilliant tacticians. They noticed that countries that lose a war, Germany, Japan, Vietnam etc all bounce back and do really well while those on the winning side, USSR, UK, Italy do less well.

        So their Brexit plan to effectively declare war on themselves and lose is just brilliant

        1. Vincent Manis

          Re: I am guessing…

          I salute the Duchy of Grand Fenwick.

          1. Not Yb Silver badge

            Re: I am guessing…

            A very loud mouse, indeed.

  11. RMclan

    Nearly caused a union walkout

    As an undergraduate apprentice at BAe Hatfield in the late 1980s, during one of my university summer holiday placements, I was given a project to get rid of all the redundant machine tools and scrap metal from the factory.

    They started me off small, disposing of a free standing pillar drill from the machine shop. I got a handful of dealers to come in and inspect the drill before making an offer on it. We eventually agreed a sale "as seen" but the machine couldn't leave the site until the contacts were signed and accounts confirmed the payment had been received (about 2 weeks back then).

    The machine shop were told the drill had been sold and so they decided upon themselves to move it outside into the car park where it promptly got rained on. I went to see the head of facilities and got some polythene sheeting and some tape and went out and covered the drill to keep it dry until it was collected. The millwrights found out I had done what was supposed to be their job and they put in a formal complaint that a non-union employee had done a union job. Luckily after a little discussion it was a greed I would never do anything like it again and the complaint was withdrawn.

    In the 14 weeks I was in that department I managed to dispose of 2 pillar drills, a 40 ton, 25ft long Cincinatti flat bed surface grinder, a couple of capstan lathes and an entire yard containing 180 tons of scrap including metal shelving, more machine tools and parts of an aircraft tug.

    1. Yet Another Anonymous coward Silver badge

      Re: Nearly caused a union walkout

      That's the story of British Rail's Advanced Passenger Train. The unions were unhappy that it only had one driver and so there would be redundancies among the stokers.

      So they refused to drive it. An engineer in the project moved the prototype back into the shop and all BR's drivers went on 48 hour strike that cost more than the entire APT project.

      And that's why British railways have such excellent high speed trains and dominate the world's export markets.

      1. Anonymous Coward
        Anonymous Coward

        Re: Nearly caused a union walkout

        Bollocks! There are many reasons why BR's trains were an epic fail: lack of strategic planning/investment, poor management, too much corner cutting, bodged engineering, inadequate R&D, etc, etc.

        You even identified one of them. And it wasn't this petty union dispute. The entire APT project was so grossly underfunded, it cost less than a 48 hour strike.

        Dire labour relations had next to no role to play in the failure of BR to make or use advanced choo-choos.

        1. Yet Another Anonymous coward Silver badge

          Re: Nearly caused a union walkout

          There are a lot of stupid reasons APT failed and all of them are a textbook of UK 70s industry.

          But this story is about fun with unions

          Even today there are railway commentators who think HS2 should only go ahead if all the construction is done in house by a new BR

    2. WSWS

      Re: Nearly caused a union walkout

      Fucking unions, man...

      1. Yet Another Anonymous coward Silver badge

        Re: Nearly caused a union walkout

        >Fucking unions

        Officially we are the Amalgamated Union of Street-Walkers, Ladies of the Night, Sex-Workers, Wheeltappers and Shunters and other Allied Trades

        1. Maximus Decimus Meridius

          Re: Nearly caused a union walkout

          I think the Seamstresses Guild and Lord Vetinari may have something to say about that.

  12. theOtherJT Silver badge

    Once upon a re-org...

    ...someone decided to outsource the IT department - we'd gone cloud native y'know, there's really no need for a dedicated team of people to run hardware on site, every dev could look after their own cloud etc. etc. etc.

    Fortunately for me as the team lead of said IT department at the time I saw this coming and jumped ship to one of the dev teams several months before the IT department got cut in a decidedly sideways "promotion" that left me gainfully employed when the restructure kicked in. For months afterwards no one revoked my access to the server room or IT build space - not least because the IT team had been responsible for the system that controlled site access and there was no one to do it.

    Since there was a bunch of hardware that really couldn't move to the cloud (Not least the afore-mentioned site access control that was hooked up to the actual doors, but also things like the phone system, the CCTV system, a few random bits of testing hardware plus some big Windows boxes to run some weird proprietary software that required a hardware licence dongle) and someone needed to look after it I continued to just let myself in and fix things whenever someone reached out to me on slack and pointed out that some box or other needed rebooting or what-have you.

    Now via a weird quirk of the org-chart the IT team actually reported through the information security team, and eventually a new head of infosec was appointed who - arguably correctly - promptly pulled my access. I wouldn't have minded but he was really quite aggressive about it and made the whole thing extremely confrontational by virtue of not telling me first and the first I knew about it was showing up to work one day and being locked out of my office before being dragged up to HR and made to hand over my keys.

    Fair enough, here you go, I'll be working from home from now on then if you don't need me here.

    I think it took about a week for the first thing to go wrong that no one on the outsourced team knew how to fix and I started getting the "Can you go and look at this box for us?" messages.

    Nope. Sorry. Not my job. Not been my job for months. Couldn't if I wanted to.

    The same head of infosec who pulled my access got involved and wanted to know why I was being so "obstructive" to his team. I pointed out that I literally could not do what they wanted because he had taken my access card and keys away and he ought to get my replacement to deal with it. Turns out I was never replaced because he had decided that us "cable pluggers" weren't required in this modern could-centric world.

    1. Jou (Mxyzptlk) Silver badge

      Re: Once upon a re-org...

      Being called "obstructive" sounds like a nice good use for Powerpoint, a whole presentation with timeline, bullet points, result arrows, ten different page animations and so on how it got to this point. And then walk out and only come when paid double for half of the work hours.

      1. The Organ Grinder's Monkey Bronze badge

        Re: Once upon a re-org...

        There's a lovely Mail-online-comments-style "it's the only lesson they understand" feel about that...

        (For the avoidance of doubt, no, I don't think that anything about the Daily Bigot is lovely.)

    2. C R Mudgeon Silver badge
      Coat

      Re: Once upon a re-org...

      "this modern could-centric world"

      Could-not-centric world, more like.

  13. Stevie Silver badge

    Bah!

    I once worked in the IT equivalent of Grace Bros., and my boss was the spitting image of Dilbert's pointy-haired boss in every way thinkable.

    One day my chief programmer, who sat next to me in this open-plan sepulchre, was complaining of the cold in the office and that her one-bar electric fire she used to combat the cold had blown its fuse.

    "No problem" says the trainee programmer (me). I do a bit of in-head calculation, fish around in my pockets and whip out my Victorinox Swiss Army Knife, the same one my colleagues mad fun of every time they saw it.

    Fire working, CP happy, all well in the world.

    Come the afternoon shift and I am hauled into the PHBs glass cubicle (so he could watch people work) where the head electrician is waiting with the electric fire. He looks angry. Boss is wearing his 247-B (Woeful Regret For A Subordinate Caught Doing Something About Which He Should have Known Better). The electric fire is on his desk, plug dismantled with the fuse I had used sitting all on its own.

    "Did you change the fuse in this electric fire?" the boss asks. I admit to this. He sighs, shakes his head and switches to his 36-c (It's Out Of My Hands).

    The electrician then lectures me about union demarcation and why only trained personnel should work on electrical equipment for fear of endangering themselves and others with bad, out-of-specification "repairs". PHB mournfully informs me we narrowly avoided a strike.

    I let them finish and say "The rated power dissipation for that device is 1KW, so a quick calculation told me that a five amp fuse was the safe choice, given the current draw expected. Here is the fuse I took out that was fitted by this gentleman's expert team the last time it blew. It's a 13 amp fuse, well above the requirements, thus posing some danger to the user." (Yes, I was laying it on thick but Mr Electrician could do arithmetic too and went a bright shade of red).

    "WELL" bellowed my PHB, now wearing his best 21 (Let's Be Pals) leaping up and ushering me to the door. "I'm sure you've learned your lesson and won't be doing any more electrical work on-site."

    I had, and I never did.

    I have mentioned before that our place used both wooden and metal desks, and the union agreements had it so only carpenters could move the wooden ones and tinsmiths the metal, and how one move revealed a desk made of both that cause a demarcation discussion.

    This place had two canteens, one for weekly paid staff and one for monthly paid staff - who were mostly managers. The weekly canteen had tras on serving lines, the monthly waitress table service. Like I said, Grace Bros.

    1. Bill Gray Silver badge

      Re: Bah!

      I have mentioned before that our place used both wooden and metal desks, and the union agreements had it so only carpenters could move the wooden ones and tinsmiths the metal, and how one move revealed a desk made of both that cause a demarcation discussion.

      I'm reminded of the (probably apocryphal) story of roofers and siders working on a Quonset hut. The roofers argued that the structure was one big roof, and was therefore their job; the siders argued it was one big wall, and therefore their job.

      The eventual decision was that the roofers did as much as they could. When they got far enough down that they couldn't stay on, the siders took over.

    2. Yet Another Anonymous coward Silver badge

      Re: Bah!

      >It's a 13 amp fuse, well above the requirements

      1, Onsite electricians are only allowed to use official parts officially supplied by stores

      2, Stores only stock 13A fuses

      3, Stores aren't allowed to order any more fuses until they've used all the ones in stock

      1. Not Yb Silver badge

        Re: Bah!

        4. Stores may only order fuses when the blown ones have been turned in for replacement.

    3. Anonymous Coward
      Anonymous Coward

      Re: Bah!

      "I'm sure you've learned your lesson"

      "Yes, some electricians can't do their jobs properly!"

      We had an office move about, and there was a length of mains cable coming out of the truncking and onto the floor, copper wires exposed

      I didn't touch it, but called estates - turns out even though it was mains cable, it had been used to connect to the old intercom phone as the original sparkie didn't bother with the correct cable

    4. David Hicklin Silver badge

      Re: Bah!

      > This place had two canteens, one for weekly paid staff and one for monthly paid staff

      I had that at a place I started on the late 1970's here in the UK although it was demarked as "Shop Floor" or "Office Staff", and had the same serving arrangements. I suspect it was probably quite common in the UK but was (in my experience) mostly gone in the 1990's to the point where the "canteen" was just a room to sit in and have your lunch for small sized companies

      1. Terry 6 Silver badge

        Re: Bah!

        More it was earlier in my dad's generation, post war. There might be a White Collar staff canteen and a blue collar one.

        And the higher management had an executive dining room, of course.

  14. blu3b3rry Silver badge

    Never worked anywhere unionised

    ...it was bad enough working at a small family-owned company that expected you to do everything only to whip around and blame you if you did something wrong when lacking "seniority".

    We had a supervisor who could barely tell one end of a screwdriver or power cord from another, yet had the job of "troubleshooting" anything and everything that went wrong, even down to computer reboots or just reconnecting loose cables.

    This had the end result of people hiding the fixes they made, as calling him in at the end of the day meant you were easily going home an hour late while he faffed around and broke things further. We ran a dual-voltage facility and one winner was connecting a PC with a PSU set for 110v to a 240V outlet.

    As I had some aptitude for diagnosing and fixing things I was eventually given some responsibility for the electrical test setups, which went down like the proverbial bucket of cold sick with the supervisor - especially as I had bothered to learn the system's quirks and knew their main points of failure. There were occasions I had diagnosed and fixed issues before he had even got off his desk chair in the office.

    He definitely took it rather personally even though it meant he got to go home on time with everyone else....

    1. Anonymous Coward
      Anonymous Coward

      Re: Never worked anywhere unionised

      So you never had to have someone with two radios sit out in a hallway for 3 hours in order to 1) watch for approaching shop stewards and 2) listen for chatter on the maintenance channel, and 3) open the door so we could get back out withing being caught. Fortunately for us it was a door without rfid readers, else if we had been caught without our badges on it would have been a security matter not just a union work matter.

      Anonymous because you ca never be too far from a disgruntled union member.

    2. Anonymous Coward
      Anonymous Coward

      Re: Never worked anywhere unionised

      You probably ruined his chances of claiming overtime!

  15. Paul Hovnanian Silver badge

    It messes up ...

    ... management's performance metrics. Each group is allocated headcount and budget to complete the next quarter's forecasted workload based on historical performance figures. Spend time on an out-of-scope task and that detracts from your allocated resources. Improve the efficiency of an operation and that messes up future predictions of staff and budget. As this tends to be most of a managers job description, they are hesitant to make changes that would make their performance look erratic. Better to factor in continued overhead to fix screw-ups than to make them go away. After a few quarters, you'll just get your budget cut.

    And then there's the meta metric to consider. Gradual group performance improvements will be rewarded. But a one-time process fix will make your curve flatten out in the future. Not so good for continued bonuses.

    1. Giles C Silver badge

      Re: It messes up ...

      That reminds me of a situation my brother found himself in.

      One year gets the top grade and a pay rise for exceeding his previous score and the normal raise.

      The next year he gets the top grade again and just gets the normal raise

      Reason you haven’t improved your grade from last year…..

      1. Not Yb Silver badge

        Re: It messes up ...

        Much like many league sports, where it's best if you slowly improve over time, instead of getting much better one year and then 'plateauing' because getting better requires expensive equipment. (Looking at you, league players regularly bowling 300 with specialized wrist braces)

      2. Anonymous Coward
        Anonymous Coward

        Re: It messes up ...

        That was the GE way.

        I was rated the top "role model" every year, but only got an above average pay increase the first year.

  16. gosand

    bean counters

    I once worked for a global bank, and our work was project-driven. This meant we had to provide estimates to the project, and as we worked on them track our actual hours worked. I had one person on my team who was working on 14 different projects at one point. A lot of time was spent doing this. The safe bet was to report the worked hours exactly as you estimated them. Note that this was all internal hours, so not working with external entities and no real money was changing hands.

    They had people whose job it was to track the hours for their particular project.

    One day one of those people gave me a call. "We need to talk about your hour variance. I'll set up a meeting".

    I had worked with this woman for a few years, and we were on good terms, but the tone of her voice wasn't happy.

    A couple of days later we had the meeting. She set the tone and started explaining to me the importance of meeting our estimates, proper tracking, how going over or under could really cause problems, etc. etc. I sat quietly nodding. She explained that sometimes people are off by a little bit, but big variances needed to be address immediately. My variance for the previous 2 weeks was 100%, which was unacceptable.

    I calmly said "Ok Amy, I completely understand and I will really try to do better in the future." She thanked me. I then asked. "So Amy, how many hours are we talking about here?"

    There was a pause, and then laughter.

    It was 1 hour. I had estimated 1 hour for a meeting that never happened. I told her she just cost the company more money than me tracking that one hour.

    I still think about this when I see people touting a percentage on anything, because without the numbers it could be quite misleading.

  17. ecofeco Silver badge

    Same old same old innit?

    Companies say they want high performance employees, yet do everything they can to punish them.

    Seen it a hundred times.Personally.

    1. Bob Royal

      Re: Same old same old innit?

      Someone came up with a wheeze to have a bonus scheme for some project group.

      This was despite there being an overarching bonus scheme applying to "everyone".

      "You are working on this, you will be in the scheme."

      No, I'm only doing a bit and anyway it will fail. I can't do anything to influence the outcome.

      "You are working on this, you will be in the scheme. And you don't get the regular bonus because you are in the project scheme."

      Outcome as predicted: "You don't get the project bonus because it failed. And you don't get the regular bonus because you were in the project scheme."

      Glad I got the poke age 50, never had to work again.

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