So it turned out OK Evantually
Consultant mistakenly deleted a ton of data – but reported it as a bug
WHO, ME? Is showing up for work every Monday a mistake? While you ponder that question, dive into a new installment of Who, Me? – The Register's weekly column that shares readers' stories of escaping their errors. This week, meet a reader we'll Regomize as "Evan," who wrote to us from the side of a pool while his kids had a …
COMMENTS
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Monday 8th June 2026 07:31 GMT Michael H.F. Wilkinson
Neat escape
One might call Evan's approach a plan so cunning if you gave it a tail you would call it a weasel. Reporting the data loss as a bug is of course quite plausible, given the complexity of the kind of software stacks found in the wild these days, and especially with SaaS in the mix (which allowed Evan's client to pass the blame to the provider of said SaaS, most likely).
definitely a case of all's well that ends well.
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Monday 8th June 2026 09:00 GMT Pascal Monett
Re: Not a lot of sympathy for "Evan"
If you had the proper tools and competence to do your job, he wouldn't have gotten away with it.
Don't blame consultants for the fact that your IT is a house of cards build on a sand beach by the sea.
And that is all because Manglement wants those pretty Excel charts as weekly reports.
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Monday 8th June 2026 11:52 GMT steviebuk
Re: Not a lot of sympathy for "Evan"
Not really. We dislike consultants like the one that visited us once. Asked each IT member what they thought of the systems etc. Then palmed all those results off as his own work and discovery. They believed the consultant and ignore the local engineers. You can argue that's not the consultants fault but the consultant, having already been paid could have said "This is what "we've" found. You should have just asked your engineers as they provided me with all these details".
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Monday 8th June 2026 16:03 GMT Doctor Syntax
Re: Not a lot of sympathy for "Evan"
The consultant told them what they could have found out by asking their own staff, true. But the staff are paid far less than the consultant so what they'd have told them would have been seen as less valuable. If you have senior manglement who only evaluate sources of information based on what they pay for them this is the only way they get the information they need. Don't blame the consultant, he's only doing his job. Blame the manglement who aren't doing theirs.
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Tuesday 9th June 2026 19:34 GMT steviebuk
Re: Not a lot of sympathy for "Evan"
No, I still blame the consultant. Nothing is stopping the consultant saying "This is what I've found blah, blah, blah".... oh that's great, amazing. The consultant should add "But I got all this info from your own staff, you could have just asked them."
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Monday 8th June 2026 16:40 GMT Roland6
Re: Not a lot of sympathy for "Evan"
I think the problem is your expectation…
Perhaps you need to better engage with the consultants to get more of your ideas into the consultants report. A good consultant should be able to wrangle it to get you the budget and follow on work for themselves, permitting the relationship to be deepened…
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Wednesday 10th June 2026 01:44 GMT Roland6
Re: Not a lot of sympathy for "Evan"
>Maybe I've just only met dick consultants.
Quite possibly.
Something I learnt very early on from a highly successful saleman, was ensuring those client staff you worked with got recognised and rewarded was good business, as not only did it help future consltancy work but also successful delivery of projects the client decided you should deliver, as staff saw you as being on their side, albeit at times the resented what you were doing and the elevated level of reward you got. Yes we probably didn't get such large slices of projects (managing a client team doesn't generate as much revenue as running your own team, however, it can be more profitable and can permit you to take on more projects).
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Tuesday 9th June 2026 12:39 GMT djack
Re: Not a lot of sympathy for "Evan"
When I do consultancy, I see this as a failure of management. It annoys me no end when management will take note of something their staff have said time and time again only when I say it in a report. The staff know their own system far better than I ever could in my brief time looking at it.
I much prefer giving new insights into situations or being able to identify information that the existing teams were unaware of, but I do often explicitly ask if there is anything slightly outside of my scope that I could 'notice' and mention in the hope of getting the staff the changes they need to do their job properly.
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Monday 8th June 2026 18:06 GMT Bill Gray
Note to self : should I ever submit a story to this august news organ, modify a detail or two to make it sort of, but not quite, point back to me.
(I would guess that most submitters do exactly that. Actually, were I the vulture in charge of this column, I'd suggest to the submitters that they make such alterations.)
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Monday 8th June 2026 09:12 GMT mihares
Always type pwd before starting a test.
Awww that reminds me of that time I tested a "data maintenance" script, freshly written, directly on the company NAS and not in the test directory I set up a couple of hours before.
Luckily that test directory could be used as a backup before anyone noticed that I nuked a whole research project...
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Monday 8th June 2026 09:39 GMT H in The Hague
Move instead of delete
I've always found it much safer to not delete files which are no longer required, but to move them to a separate directory (e.g. Oldstuff). Once I've done that, I might take a look at Oldstuff and decide to actually nuke the files. But then it's v clear what I'm deleting and there is less chance of zapping stuff I still need.
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Wednesday 10th June 2026 10:09 GMT Roland6
Re: Move instead of delete
So move it off line and call it an “archive”…
I have several disks (USB HDD, thumb drives, CD’s) like this.
Last year I rediscovered some parallel port connect HDD’s in the garage, which thus date back to the 1990s. Given I have not had need to access them in all these years, it’s probably okay to sledgehammer them and drop the “bent” drives in the secure disposal bag for shredding.
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Monday 8th June 2026 13:05 GMT billdehaan
It's not just consultants, in house employees do it to
In the 1980s, I contracted at a major defence contractor. It was originally a VAX based shop, but the system manager (known as the "system mangler" within the company) was so shockingly, jaw-droppingly, breathtakingly incompetent that engineering teams were buying PCs in self defence in order to get work done.
This was in the days when 80286s were the most common machines. 80386s were just coming out, but quantities were limited. When developers would rather use DOS-based 80286 machines rather than a microVax running VMS to do graphics development, because the PC development was faster, something's wrong.
The system mangler was legendary. Stories about him were numerous, and ubiquitous. Everyone had a tale about how they'd come to work one day to find that their home directory on the Vax had been erased by accident by him, and there weren't any backups, so all the work they'd done for the past week/month/half a year was gone, and you'd just have to redo it, sorry.
Not everyone could get a PC, though. Management fought tooth and nail to stop them from them from "infesting" the company, at the SM's insistence. They were uncontrolled, and he wasn't able to back them up. That was the idea, of course.
While management was demanding that PC developers upload work to the Vax so it could be backed up, the reality was that Vax developers were asking PC developers to download their source to a PC so it was safe from the SM.
And then, one day, the company discovered Unix. Specifically Apollo workstations. It wasn't actually Unix, but it was close. It ran sh and csh shells. We had a few, and a few Unix capable devs working on it. They set up a generic account with a public download directory so anyone could remote in via kermit and download files to their PC.
The SM was livid about this, and demanded administration rights. The team resisted, but the management ordered it, so he was given it. It took him less than two days to discover "rm -rf /", running as system root, to completely destroy the entire project history. They had to order master tapes from the vendor to reinstall the OS.
We thought for sure that SM would finally be put on a leash, but sadly, no. Management issued a memo a week later lamenting the "fragility of the Apollo system", and mandated subsequent work be done on the "underutilized" Vax.
I saw several admins like that during my career, although thankfully none were as bad as the OG system mangler. But if anyone believes consultants are the only ones who pull these stunts, they are absolutely not.
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Monday 8th June 2026 13:26 GMT Anonymous Coward
Re: It's not just consultants, in house employees do it to
Oh god ... i know such people .. the screw up, they screw up again, they screw up so blatantly even higher management should notice
and the next thing you know they're doing a half hour presentation on how this is all IT's fault for reasons ....
or some other departments ... or ... but never theirs
And higher management telling us we need to be more supportive of him ...
And obviously he (it's always a he ) works from home and never comes to the office ..
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Monday 8th June 2026 15:20 GMT billdehaan
Re: It's not just consultants, in house employees do it to
There's a phrase for it, failing upwards.
I've seen numerous examples of it over the years. The longer it goes on, the more invincible the person feels, and the more obnoxious they become.
Some keep it up forever. Others trip up when a new manager comes in from a different division or company where such behaviour was unheard of, and demands a justification. When the usual deflections fail to impress the new manager, there's often a re-org, and the offending employee is either shuffled off to the side where he can't do any more damage, or put on a tight leash with realistic expectations which he or she inevitably fails to meet.
Often, the offender will decide "on their own" to leave for greener pastures as soon as a code audit or the like is announced, because they want to get out while they can still get a recommendation.
Coders sometimes do this, but to do real damage, you need to be an architect or an IT administrator. A bad coder can mess up his project, but an architect or IT admin can screw up the entire company.
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Monday 8th June 2026 17:07 GMT Roland6
Re: It's not just consultants, in house employees do it to
>” but to do real damage, you need to be an architect or an IT administrator.”
There was one organisation and my project management who disliked my solution to the migration of the paper-based field engineering system to a fully online system accessible from the field (a sparsely populated area with valleys and mountains). So after having got the board to approve the budget for my solution, I was exited the project. Some 18 months later I bumped into the project manager - they had spent the last 18 months going through several architects going round in circles burning money and had finally accepted my solution was the only viable way forward. He at least had the good grace to admit he was wrong in dismissing my, less than elegant but highly practical approach to the problem, unfortunately it was too late to make any difference to the poor project feedback he had previously given me and which contributed to my exiting the company.
Moral of the story: much of the damage is inflicted by others, after the architect has left the building…
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Monday 8th June 2026 19:31 GMT billdehaan
Re: It's not just consultants, in house employees do it to
In the early 2000s, at the height of the outsourcing craze, it was common for executives to outsource huge swaths of the engineering departments to India, fire the local engineers, and save the company a ton of money on salaries. They would pocket a huge bonus, and the more of the company they gutted, the bigger the bonus. Then they'd leave for greener pastures at other companies.
It usually took between 18 and 36 months before the company realized it had given away its' core competence. Sometimes it was to incompetents who didn't understand the business, but sometimes, it was worse, as all the work went to competent engineers who'd soak up all the knowledge, then cross the street and work for, or start up, a competitor using all the engineering knowledge that they'd been given, and then compete against their former employers. And because the original company had hollowed out its' own engineers, there was no way for them to compete.
It became so common that many of companies instituted clawback clauses in their bonuses, making the executives legally pay back their bonuses if the their cost cutting damaged the company, even if they'd left to greener pastures. Oddly enough, there was a significant slowdown in outsourcing after that.
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Monday 8th June 2026 16:56 GMT FeRDNYC
Works with hardware, too
Over 30 years ago, I was hand-soldering some modification to a piece of hardware in my computer (which was the fashion at the time) when my hand slipped and I completely lost my grip on the soldering iron. Fortunately, the momentarily-ballistic iron's flight path was arrested before it endangered anyone or set anything on fire. Much less fortunately, the thing that caught it (by the tip) was my recently-purchased, insanely expensive, had-to-save-for-a-year-to-afford-it SCSI controller card (something like $400-$500 in late-1980s money), which now sported a very large scorch mark on its surface.
It seems obvious I wouldn't be telling this story if the punchline was, "Miraculously, it still worked!" No, the card was dead, completely non-functional following its high-temperature reconfiguration.
Completely at a loss for what to do, I sent the card back to the manufacturer for warranty service with a generic, play-dumb "card no workee" type bug report.
Not ONLY did they honor the card warranty, not ONLY were they incredibly apologetic and chagrined about the supposed failure of their hardware, not ONLY did they send me a brand new replacement card, but the REASON they replaced my card with a new one is that they wanted to keep my original card for fault analysis. Along with the new card I received a complete service report on the old one, which detailed my case being escalated up level after level within the company's hardware support and design teams, as employee after employee was pulled into the investigation into what could possibly have caused my card to expire so spectacularly.
Naturally, I felt more than a little guilty — not only did I basically scam a free card out of them, but I probably wasted weeks of their collective time chasing down a fault that never existed.
I'm the first to say the whole thing makes me a pretty terrible person. If anything good came out of it, it's that ever since I've been very careful around equipment. To the point where I'm still one of those jerks who will pick up and move someone else's beverage, if they set it down somewhere I deem a little too close to a machine, work surface, travel path, etc.
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Wednesday 10th June 2026 10:30 GMT Roland6
Re: Works with hardware, too
> “the good old days of SCSI… DAT drives…2Gb tape”?
Obviously worked for richer organisations, I just remember using QIC-150 tapes (150MB) which were, at the time, a vast improvement on QIC-24 and floppy disks…
Although as you allude to, DAT was a big step forward in tape technology.
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Tuesday 9th June 2026 15:00 GMT Bill Gray
Re: Works with hardware, too
Circa 1990, in my pimply-faced youth, I inserted an 80387 math coprocessor chip in a '386 box at $WORK. Turned the machine on, and didn't get a speed-up in floating-point math code.
I then learned that
(a) the '387 wasn't oriented the right way;
(b) if you looked pretty carefully, you could see some sort of marking that told you which way it was supposed to go (though there was nothing preventing you from putting it in the wrong way);
(c) putting it back in the right way wouldn't help; the coprocessor had already gone to Silicon Heaven.
Like you, that was enough of an error to make me much more careful around equipment.
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Wednesday 10th June 2026 10:43 GMT Roland6
I seem to remember a certain D. Trump a few years back, suggesting an old fashioned styled arm twist - as used many times by monarchs to replenish their treasury, of the US super rich could wipe out the US national debt. Perhaps we could formalise this into the tax code, rewarding such generosity with bronze, silver, gold, platinum etc. baubles (ie. Bank card sized bits of coloured plastic) and associated benefits (eg. Visit to Buckingham Palace, audience with the monarch, afternoon tea with the monarch etc.).
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