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back to article Attention data hoarders: Alexa loses its Plex appeal as voice feature gets canned

Plex is pulling the plug on its Alexa integration, leaving anyone who relied on voice commands to wrangle their media library out of luck. Debian Debian's FreedomBox Blend promises an easier home cloud READ MORE For those not living in it daily, Plex is a media server platform that lets users stream their own collections of …

  1. Anonymous Coward
    Anonymous Coward

    And ?

    I gave up with the internet of shit pretty much before it started. Episodes like this, and expensive kit becoming useless overnight.

    It's why I won't invest in this shit unless I can keep control forever.

    1. Tom Chiverton 1

      Re: And ?

      Home Assistant wins again

    2. Anonymous Coward
      Anonymous Coward

      Re: And ?

      This is why I've invested time in HomeAssistant, local LLM and one of these

      https://futureproofhomes.net/products/satellite1-smart-speaker-enclosure-kit

      You can even download the enclosure and just buy the guts:

      https://makerworld.com/en/models/2195101-futureproofhomes-oem-satellite1-smart-speaker#profileId-2383758

      The big challenge is getting a reliable low power LLM 24/7 setup, keeping it updated and of course backing everything up. It's not cheap but feels worth it in the face of corporate spying and personal security.

      1. An_Old_Dog Silver badge

        Re: And ?

        @AC:

        That seems like a damn lotta work and money just so you can say, "Hey, Alexa ... play 'Rock and Roll Will Never Die', by Neil Young."

  2. may_i Silver badge

    Open Source!

    It's funny, but the instance of Kodi that I have running on an old RPi still works perfectly and streams to my devices just as well as it always has. If I really wanted voice recognition, I guess I could drive it with my completely offline Home Assistant system.

    Buy products where someone else owns the software and service, expect enshittification and obsolescence. Don't expect pity.

    1. MiguelC Silver badge

      Re: Open Source!

      My instance of Plex also works flawlessly. I would never let an Alexa speaker into my home, though.

    2. Yoshi

      Re: Open Source!

      Why not open source the skill? Anyone really wanting to continue using it could, with a bit of help from AI maintain the skill themselves

      1. Aladdin Sane Silver badge
        Terminator

        Re: Open Source!

        Me: Alexa, play 2001: A Space Odyssey on Plex

        AI maintained Alexa skill: I'm sorry, Dave. I'm afraid I can't do that.

    3. Dan 55 Silver badge

      Re: Open Source!

      If I understand right, Plex is a Kodi fork (i.e. other people's work) which costs money and features randomly disappear for that modern-day commercial software feel. I can see why so many people sign up for a subscription...

      1. Spazturtle Silver badge

        Re: Open Source!

        Only the media player which nobody really uses is a Kodi fork. The server software is developed by them.

  3. Bebu sa Ware Silver badge
    Windows

    Talking to a pair of speakers…

    or any piece of hardware is the bridge to insanity I will not cross even if it is paved with good intentions…hang on that a different path albeit with the same destination I suspect.

    If you talk to your plants you are only off your rocker if they talk back. The same wiith toasters.

    Talking to living people is hardly more sanity preserving in most cases. Best avoided too.

    Paraphrasing Robert Owen: “All the world is insane save thee and me, and even thou art a little lacking.” (Owen's sense of queer not the current one.)

    1. Aladdin Sane Silver badge
      Terminator

      Re: Talking to a pair of speakers…

      Would you like some toast? Some nice hot crisp brown buttered toast. No? How about a muffin then? Nothing? You know the last time you had toast. 18 days ago, 11.36, Tuesday 3rd, two rounds. I mean, what's the point in buying a toaster with artificial intelligence if you don't like toast. I mean, this is my job. This is cruel, just cruel.

    2. DancesWithPoultry
      Black Helicopters

      Re: Talking to a pair of speakers…

      You have fallen into the trap of referring to them as 'smart' speakers.

      They aren't. They are 'smart' microphones.

      Alexa = Amazons microphone.

    3. doublelayer Silver badge

      Re: Talking to a pair of speakers…

      If you don't like the idea, fair enough, but is there a reason you consider voice interfaces specifically so over the line? There are valid problems with some implementations of them, but the concept has plenty of reasons for some people to like it some of the time and a smaller set to use it very often.

      1. midgepad Bronze badge

        voice interface

        Fine.

        Interface to local equipment which depends on someone else's computer far away, less fine.

  4. Lee D Silver badge

    "Smart"

    Being the most techy person in my family, I still find it amazing that my parents, brother, etc. have filled their house with this junk and I'm the only one who hasn't.

    I have any amount of devices that I COULD tie into Alexa, etc. And I don't. Ever. None of them are reliant on it, but I don't even do it "just for a laugh".

    I have heatpumps. But they are not only "smart" controllable from an app, and thus Alexa-integratable along with half a dozen other such services, including HomeAssistant, they are also remote controlled (with an IR remote) and they have buttons. So even if EVERYTHING goes off... I can just... take them off the wifi and use them like an appliance.

    Same for an electric towel rail. Same for my CCTV cameras. Same for all kinds of stuff.

    It's the same with AI nonsense. Everyone who doesn't work in tech is all over it, spending stupid money on ridiculous shite to save them having to press one button. And I'm in IT and I have absolutely no interest in it.

    My phone does not accept voice control. NFC Is off by default (and it's in an NFC-protected case). Fingerprints and facial recognition won't help you get into it. And so on.

    If I was to look around and see all the car mechanics avoiding a particular technology like the plague, I'd pay attention. If all the doctors were ignoring some fancy home-resuscitation device, I would too. If the locksmiths were telling me not to use a particular kind of lock, then I'd take notice.

    But this obsession with voice, AI, always-listening devices, etc. is just scary. I'm by no means an apocalypse prepper type, but... no... I'll just have my media. And I'll press a button to play it. It's really not adding ANYTHING for me to have to say things out loud. It's actually slower and FAR less reliable. As I proved to a group of people once in a car with voice recognition. We needed to go somewhere, urgently. They said that they'd sort out the satnav. I knew the general direction so started driving that way. And then they spent SO LONG trying to get the car to recognise the town, street-name, etc. that eventually I had to force them to give up, and actually type on the satnav screen. They tried every intonation, several people's voices, wording it differently, nearby streets, etc. and in the end, I'd driven half way there already, was not familar with the area and suddenly NEEDED THE DAMN DIRECTIONS. Which we then got in about 30 seconds once we stopped playing games.

    1. martinusher Silver badge

      Re: "Smart"

      I actually like voice control What. I don't like is the cloud connection, especially the corporate cloud. Its too intrusive and has too many places it can fail, (I'm used to industrial automation so the idea of sending messages half way around the world just to adjust a thermostat that's almost within reach seems a bit dumb.)

      Managing music has always been a problem for me because the apparently simple process of scanning a set of FLACs, identifying a file and transmitting that file to a device has been made progressively more complicated as everyone plus dog seeks to monetize it. But the files that I listen to are of recordings I've purchased and all I'm doing by using digitized versions is making cataloging and accessing them easier. At least it would be really easy if there was a decent interface. I ended up defaulting to Logitech's Media Server because it was about as bare bones as you could get (and it was needed for my Squeezeboxes). Even so its still a nuisance having to bring up a web browser just to play a file. (But at least everything is local.)

      I didn't know Plex had Alexa integration but I suppose it doesn't matter now. If Plex doesn't want to support this feature why not open source it?

    2. theDeathOfRats
      Coat

      Re: "Smart"

      <scot>ELEVEN!!!</scot>

    3. Benegesserict Cumbersomberbatch Silver badge
    4. X5-332960073452
      Thumb Up

      Re: "Smart"

      Pretty much what you've said. But, the one thing voice control is good for is launching 'apps' on Sky Q - HBO, Amazon, Netflix, etc.

    5. The Organ Grinder's Monkey Bronze badge

      Re: "Smart"

      Dear Reg admins, can we have a bulk upvote button please? I promise not to use any more upvotes today & just give all the ones that I would have used to Mr D above.

      (Note, not the same Mr D that the Rolling Stones sang about in 1970, he'd surely be in favour of IoT.)

  5. heyrick Silver badge

    we made the difficult decision to remove

    Oh, drop the bullshit.

    They didn't want to pay the Alexa tax or they didn't want to pay to keep maintaining it or...

    ...somewhere along the way a bean counter or manager saw that this was costing currency units and not "delivering tangible value", therefore it got taken out back and shot in the head.

    Now they're blathering about difficult decisions, like we're supposed to feel sorry for them for removing a feature that some people may have depended upon.

    [disclaimer: I don't have Plex and hell will freeze over before I have Alexa, I'm just annoyed at the tone of the response]

  6. grizzly

    Here's a third-party Plex Alexa Skill:

    https://www.youtube.com/watch?v=uPSYZyLXbg8

    https://github.com/andresponte/askplex

  7. Anonymous Coward
    Anonymous Coward

    OurJukebox still working nicely

    We have the OurJukebox skill to stream from a home music server and it works great. The exact phrases you have to use to play specific m3u playlists can be a bit fiddly, so we've set up Alexa "routines" to alias what we actually say to what we're supposed to say. And if it stops working we'll just go back to pressing buttons.

    1. Anonymous Coward
      Anonymous Coward

      Re: OurJukebox still working nicely

      Why do I keep writing jukebox as "dukebox"? Duke, duke of earl at the end of King Ralph?

      1. Doctor Syntax Silver badge

        Re: OurJukebox still working nicely

        Perhaps your play lists show a superior musical taste and are limited to the music of Edard Kennedy Ellington.

        1. that one in the corner Silver badge

          Re: OurJukebox still working nicely

          What a wonderful world.

          1. Doctor Syntax Silver badge

            Re: OurJukebox still working nicely

            Do nothing 'til you hear from me.

  8. Blackjack Silver badge

    What are the best FOSS alternatives, even if you have to self host?

    1. Throatwarbler Mangrove Silver badge

      It depends what you want to do. If you want to stream media inside your house, Jellyfin is highly regarded and easy to set up. If you want to stream media outside your house, I've yet to find anything that is a good drop-in replacement, although I'm willing to be educated.

      1. David 132 Silver badge
        Pirate

        +1 for Jellyfin. I ran Plex here until one day it inexplicably keeled over and refused to work again, even after a complete re-install. I'm very happy with Jellyfin, although I admit I only ever access my pira TOTALLY LEGAL, SELF-PRODUCED content from within my home LAN.

        1. Jimjam3 Bronze badge

          Installed a cheap NAS, loaded with all my ripped media to it then installed FE File Explorer (Skyjo) on my phones and tablet. Done.

          1. MachDiamond Silver badge

            "Installed a cheap NAS, loaded with all my ripped media"

            I've got an older cheese grater MacPro that's my media server. Voice control? Not required. The computer runs headless nearly all of the time unless it's easier to do upgrades and maintenance directly. I'm not going to buy a dedicated bit of specialist hardware to do such a simple task. The computer was just sitting around gathering dust.

      2. Chz

        Jellyfin and Tailscale if you need to stream outside your house.

    2. Anonymous Coward
      Anonymous Coward

      3 daysgrizzly

      Here's a third-party Plex Alexa Skill:

      https://www.youtube.com/watch?v=uPSYZyLXbg8

      https://github.com/andresponte/askplex

      10Reply

  9. running with nukes
    Pint

    WWA <Works With Alexa> testing cost

    "The costs associated with WWA certification testing varies based on scope assigned by Amazon, determined by the device under test capabilities."

    Certification price range estimation chart

    Device type Range (USD)

    Camera $1500 - $3000

    Lighting $1500 - $4000

    Plugs / Outlets / Switch $1200 - $4000

    Video Door Bell $1500 - $3000

    Door Lock $2000 - $2700

    Vacuum $1100 - $2000

    Thermostat $1800 - $3200

    AC / Air Purifier / Fan $2000 - $3500

    Security Panel $1500 - $2300

    EXTERNAL WEBPAGE

    https://www.ul.com/ul-solutions-interoperability-testing-and-works-alexa

  10. Anonymous Coward
    Anonymous Coward

    Alexa last night:

    Me: "Alexa play songs by X"

    Alexa: "Playing songs by X on Amazon Music"

    <SILENCE>

    Me: "Alexa why aren't you playing"

    Alexa: "I'm sorry I don't know how to help you with that"

    Thick as a plank.

    1. doublelayer Silver badge

      That's one problem with Alexa and many other voice interfaces. They're advertised as getting conversational instructions, but they're basically command lines. You only get anything by knowing the specific functions and preset phrases that launch them. I kind of thought LLMs would get integrated with these things eventually to bridge that gap, but instead of connecting a tiny model to a list of functions for intent recognition, the companies seem to have decided that what they really need is a chatbot for conversations which nobody wants. I don't use these myself, but I've watched many people get frustrated at the lack of natural language capability the manufacturers sell these as having.

      1. J. Cook
        Flame

        That would be Alexa+, and it's utter crap; I tried it for a few days and reverted it on my account, because it was absolutely garbage.

    2. Someone Else Silver badge

      Thick as a plank.

      Considering the context, don't you mean "Thick as a Brick"?

      1. David 132 Silver badge
        Coat

        When it comes to asking inept voice interfaces to play classic prog-rock - "don't ask, don't Tull".

        Returning to topic after that stinker of an attempt at humour, I battled with Siri earlier today; no matter how carefully I enunciated, I could not get her to stop transcribing my spoken word "neighbour" as "Neighborhood", complete with misplaced capital N. Similarly, "foreigner" was transcribed with grim determination as "for foreigner"; I'm certain I don't have a stutter, but clearly Siri does.

        And we're supposed to offload our lives to these infernal algorithms??

      2. MachDiamond Silver badge

        "Considering the context, don't you mean "Thick as a Brick"?"

        Maybe "Blue Spark" (that's a song by the band "X") or "Johnny Hit and Run Pauline" ( another good one).

    3. Anonymous Coward
      Anonymous Coward

      "Alexa, add song to playlist smeg"

      "I'm sorry, you don't have a playlists called smeg. Do you want to create it?"

      "yes"

      "sorry, that playlist already exists"

      "Alexa, add song to playlist smeg"

      "I'm sorry, you don't have a playlists called smeg. Do you want to create it?"

      "yes"

      "sorry, that playlist already exists"

      "add to playlist smeg123"

      "do you want to create new playlist "smeg123"

      "yes"

      adding "the birdie song to your playlist smeg123

      play playlist smeg123

      I'm sorry, you don't have a playlists called smeg123. Do you want to create it?"

  11. DrewPH Silver badge
    Facepalm

    Oh no!

    Oh no! Plex won't send details of my illegal torrented downloads to Amazon any more! How will I cope?

  12. Blue Screen of Bleurgh

    If we allow ourselves to become too deeply engrossed/dependent on the Internet of Toys, all it takes is an operator such as Plex to announce "we made the difficult decision... <to remove whatever loss-making app in our toolbox>, and therefore you're on your own, but please keep on paying your monthly subs...) ", then we have to find workarounds/alternatives, which means configuration/pairing and whatnot.

  13. Jimjam3 Bronze badge

    Retired my Alexa ten years ago.

    1. Jimjam3 Bronze badge

      It’s up in the Attic keeping the VHS player company.

      1. The Organ Grinder's Monkey Bronze badge

        It's probably still listening to you...

    2. MachDiamond Silver badge

      "Retired my Alexa ten years ago."

      I see the units all the time at estate sales. I picked up a few, but they aren't any use as a parts donor for anything. Older kit can be good for controls and other bits that are hard to find or one has to buy a large bag of to get one to fix something. It won't be long before my storage rack system beats out Adam Savage's. I don't need to keep adding parts to my inventory.

  14. Ian Johnston Silver badge

    Translation: We are going down the plughole and can't pay our Google bill.

    It's the IT equivalent of shops with a sign saying "Because of a temporary problem we cannot accept card payments".

    1. An_Old_Dog Silver badge

      "We're between banks right now, so just make those checks out to CASH." -- Cave Johnson.

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