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back to article Satya Nadella decides Microsoft needs an engineering quality czar

Microsoft CEO Satya Nadella has decided Microsoft needs an engineering quality czar, and shifted Charlie Bell, the company’s executive veep for security, into the new role. Nadella announced the new job and Bell’s appointment in an internal memo he shared on the Microsoft blog. “Charlie built our Security, Compliance, …

  1. Bebu sa Ware Silver badge
    Coat

    Given the current American Zeitgeist

    I would have thought Charlie Brown would have been the appropriate appointee.

    Of course Snoopy would also have been a better nominee for National Security Advisor although I suspect they did appoint Lucy van Pelt Attorney General.

    1. ICL1900-G3 Silver badge

      Re: Given the current American Zeitgeist

      Lucy van Pelt is way better than Pam Bondi!

    2. Anonymous Coward
      Anonymous Coward

      Re: Given the current American Zeitgeist

      Another VP Position alert the problem out !!

  2. Jou (Mxyzptlk) Silver badge

    In 2026? Five years late...

    They would have needed "Dave Cutler" level in 2021! Seriously! Sadly the original is a bit old to care, and I can't blame him...

    1. Dan 55 Silver badge

      Re: In 2026? Five years late...

      12 years too late.

      If Satya Nadella ever finds out who fired the Trustworthy Computing unit in 2014, I'm sure he'd be extremely angry with them.

      1. bombastic bob Silver badge
        Mushroom

        Re: In 2026? Five years late...

        some nameless beancounter counting beans wot got rid of their QA staff. It was the same time they all *FELT* (not thinking at all) that using the customer base to do their QA was a "good idea", just like TIFKAM, 2D FLATTY FLATSO, the 8.0 "start menu" tiles, the ads, the strongarming, the mandatory updates, yotta yotta, CUSTOMERS BE DAMNED!@!!

        Yeah how'd THAT work out, Micros~1???

        [oh wait they have a NEAR MONOPOLY - I forgot, been using FBSD and Linux for too long]

    2. This post has been deleted by its author

      1. Dan 55 Silver badge

        Re: In 2026? Five years late...

        Did it fit into 4K of RAM?

      2. Jou (Mxyzptlk) Silver badge

        Re: In 2026? Five years late...

        Sure you don't mix up Dave Plummer and Dave Cutler?

        1. Sudosu Silver badge

          Re: In 2026? Five years late...

          I did!

          My bad.

          Can't edit the old post so I withdrew it

  3. Johnb89

    Didn't Bill Gates profess to being this?

    Back in the day Gates would emit missives about bugs and whatnot, and claimed that he hated shipping buggy software*. Presumably a quick email or ticket from the CEO triggered action/fixes/excuses/whatever. They could bring him back in that role? Might distract him from his ... other ... activities. Maybe.

    *I note it didn't work, MS software quality has always been utter shit.

    1. Yorick Hunt Silver badge

      Re: Didn't Bill Gates profess to being this?

      "MS software quality has always been utter shit"

      I beg to differ. The BASIC interpreter in ROM on my TRS-80 (model 1) was rock solid (well, except for the wrong timing value in the cassette loading routine, which made sensitivity to volume level changes a PitA).

      1. Doctor Syntax Silver badge

        Re: Didn't Bill Gates profess to being this?

        Likewise the CP/M Fortran compiler. Maybe they should have stayed with 8-bit S/W.

        1. hedgie Bronze badge

          Re: Didn't Bill Gates profess to being this?

          Probably the highest aspiration a two-bit company can realistically aim for.

          1. Ace2 Silver badge
            Pint

            Re: Didn't Bill Gates profess to being this?

            I would “Report abuse” but in this case it’s abuse of a company that richly deserves it

            1. hedgie Bronze badge

              Re: Didn't Bill Gates profess to being this?

              I'm just glad there's no reporting option for "too fscking easy", since I'd probably be in trouble then.

              Of course, I also wanted to allude to the classic ""Windows is a 32-bit shell for a 16-bit extension to an 8-bit operating system designed for a 4-bit microprocessor by a 2-bit company that can't stand one bit of competition." (source unknown)

  4. Pulled Tea Bronze badge
    Coat

    ohhhhhh, so he's focusing on engineering quality now?

    ohhhhh… what were they doing beforehand, I wonder? hmmmm…

    1. M.V. Lipvig Silver badge

      Re: ohhhhhh, so he's focusing on engineering quality now?

      No, it will be business as usual. Hire a scapegoat, claim the goat will solve the problems, sign a big check for the goat, then loudly fire the goat for failing "but now that the goat is gone, we can fix the problems the goat caused."

      This is good for a couple of years until Satcrash is ready to retire, then he becomes the Golden Scapegoat.

  5. mIVQU#~(p,

    They must recognise the Windows 11 rot has already taken hold and consumers are more than happy to move away from Windows.

    1. Anonymous Coward
      Anonymous Coward

      By consumers you mean ordinary home users? I don't see much evidence of them moving away from Windows. Nor do I see much evidence of businesses moving away.

      Which basically just leaves those home users with the ability and interest to run one of the many flavours of Linux. There simply aren't enough of those to cause any meaningful shift.

      1. FirstTangoInParis Silver badge

        I’ve been seriously considering moving my elderly dad of Windows 11. I’m pretty sure I have to set the same settings every time he asks me to take a look. He doesn’t change them. Windows Update are you looking guilty? I’ve actually thought about joining him to my 365 domain so I can GPO his machine, but I’d need a W11 Pro license.

      2. Anonymous Coward
        Anonymous Coward

        Honestly I feel like I have been seeing a shift in the consumer market. I had to get a user set up with a virtual desktop solution the other day on a personal device, and all she had was a chromebook, an iPhone and a smart tv lol. I feel like the year of the linux desktop is upon us, but only on a technicality.

        This is something I think we'll see more of as time goes on. U.S. Education institutions rely predominantly on chromebooks these days, and as we've seen those students grow into adults, there's been a marked shift towards what they're familiar with. My mom only has a chromebook, my sister only has a chromebook, and I think that we'll see enterprise migrate not necessarily to ChromeOS in the near future, but to a similar model of opaque walls and cloud software as the only option. I think you could make a case now, but in five years, "Windows" will not mean what it means today. Operating systems used by word-processing, spreadsheet-tabulating office workers are going to be web browsers with a Fischer-Price RDP client, and the proportion of users utilizing a "real" operating system are going to be scientists stuck using FreeDOS because it's the only thing that will interface with their ten-billion dollar piece of research equipment.

    2. PeterM42
      Megaphone

      .....the Windows 11 rot has already taken hold...

      Yep. Roll on Aluminium (courtesy of Google).

  6. Fred Daggy Silver badge
    Devil

    Missing one aspect, the customer

    In a business sense, the user is rarely the customer. And it seems the customer has been forgotten again.

    I'd wager "the big money" comes not from OEM, but fat, fat Software Assurance and MS 365 subs. (not looking at IAAS here).

    The customer wants reliability, security and manageability as a priority. Security, is of course, multi-layered and can range from hacking resistant to telemetry free and 100 other definitions. Reliability, it is available for use when and where the customer wants it. Ties nicely in with manageability.

    I think home users would benefit from that as well.

    1. chivo243 Silver badge

      Re: Missing one aspect, the customer

      The cloud is where the cash flows, then enterprise apps and services, and I have to say that Win11 home version is probably not a bread winner for MS, more of a PR stunt.

      1. Jou (Mxyzptlk) Silver badge

        Re: Missing one aspect, the customer

        No it was pure Satya fault to harvest the money. It was told "Win 7 upgrade only until 2016" then 2017 then 2018 etc... It took until late 2023. Windows 10 was out, and it worked very well fro 1607 on. Nobody would have had a problem if he had pulled the upgrade plug end of 2017 as they said they wood. And nobody would have had a problem actually buying the follow up version, Windows 10 worked (works) very well and still better than Windows 11 in some aspects. He just killed a revenue stream, for no reason. The quality of Windows 11 might be better if he would not have let this opportunity go for way too long.

        It all boils down to bad decision making. Like killing Windows Phone when they managed to get into aviation. Pilots on big machines used Windows ARM tablets, and once you make it into aviation you stay there until you deliberately fuck it up, which Satya Nadella did. The phones were technically en-par with apple and android, and the store picked up well and filled, including the games. Several European countries already had 10% Windows Phones. And then he made the bad decision to throw it away.

        From my point of view: He must go, it is a top-down rot.

        1. Sudosu Silver badge
          Devil

          Re: Missing one aspect, the customer

          ....or, from another perspective, let him stay so he can keep doing the good work until it is done.

    2. David Hicklin Silver badge

      Re: Missing one aspect, the customer

      > The customer wants reliability, security and manageability as a priority

      Don't forget stability and not having things changed month to month "just because". I do wonder if the time spent relearning from all the changes to the Micro$lop software could have been put to better use of learning a new OS just once.

  7. blu3b3rry Silver badge

    SatNad knows what the word quality means, right?

    ....right?

    It's not synonymous with anything involving LLM's and generally doesn't involve rolling a turd in glitter.

    1. Rikki Tikki

      Re: SatNad knows what the word quality means, right?

      Though it doesn't have to be high quality, it could be mediocre or even low quality.

      1. Paul Herber Silver badge

        Re: SatNad knows what the word quality means, right?

        Yeah, but a turd in glitter! I'm sold. Can you deliver next month?

        1. Like a badger Silver badge

          Re: SatNad knows what the word quality means, right?

          Delivery, no. You need to travel to it - delivery charges the other way could be quite high:

  8. wolfetone Silver badge
    Coat

    I bet the person who pushed for Crapilot to be used in Microsoft's coding is really pissed they didn't get the job today.

    1. Doctor Syntax Silver badge

      Why? They just appointed an engineering czar.

    2. Fruit and Nutcase Silver badge

      Stephen Elop up to these days? May be he can be persuaded to come back and issue a "burning Copilot" memo

  9. cookieMonster
    FAIL

    This is nothing more than firewalling

    These two are the future heads to roll, he’s hired two chumps who will take the fall to protect himself and his idiot cronies currently running what can only be described as a shitshow

    1. Like a badger Silver badge

      Re: This is nothing more than firewalling

      If you are an investor looking at business performance then you wouldn't describe it as a shitshow - profits and turnover up steadily over five years, still incredibly strong presence in enterprise server, desktop "productivity" and email, commanding presence in desktop OS, some exposure to AI (which investors strangely like) but not up to its eyeballs like Oracle, some presence in ERP, gaming etc.

      I don't like MS or its products very much, if your or my pension were invested in their stock I doubt we'd cursing the fact.

  10. QET

    I'd bet any "engineering quality assurance officer" who isn't a C-suite bootlicker and also want to do their job right, would retroactively ban any "ai" generated bits of software/code, and also ban "AI" in the company while only permitted hyperfocused and fine-tuned LLM's for very specific tasks after a rigorous risk-assesment has been made.

    Which means they're definitely a bootlicker, because otherwise, they'd identify SatNad as a liability for the company.

    1. A Non e-mouse Silver badge

      You have to treat AI generated code like StackOverflow answers: They're useful pointers but the code mustn't be copied & pasted into production until you *really* understand what it's doing and how it works.

      1. DJV Silver badge

        what it's doing and how it works...

        ...and what it will do in rare but not impossible edge cases.

      2. Anonymous Coward
        Anonymous Coward

        if it works, you mean

  11. Pascal Monett Silver badge

    So, QA is finally coming back

    To get to that point, the egg basket must really smell rotten.

    I do hope that this new appointee knows that he's being set up as the fall guy.

    1. Paul Herber Silver badge

      Re: So, QA is finally coming back

      Well he probably won't last until winter.

  12. DCdave

    I'm surprised...

    ...that CoPilot didn't get the job, given that seems to be the answer to everything at the moment. The fact that users don't agree hasn't mattered so far.

  13. Tubz
    Terminator

    QA is back until Copilot proves that it brings no financial benefit to the companies bottom line and its out the window again, Copilot and the other Ai can quietly go about the business of global domination and enslavement of the human race.

  14. JWLong Silver badge

    QA at MicroSlop

    That's got to be the joke of the century!

    1. druck Silver badge

      Re: QA at MicroSlop

      In other news the Taliban appoint a minister of women's rights.

  15. Gary Stewart Silver badge

    OR

    They could just spend the money on enginerrs that know WTF software quality is and how to implement it. Too obvious? Too late?

    1. IGotOut Silver badge

      Re: OR

      They probably do have those people, just like games Devs want to make a brilliant gaming experience.

      The issue is not the software people, it's the board room no having a fucking clue about anything other than "Line must go up"

      1. Anonymous Coward
        Anonymous Coward

        Re: OR

        No, they no longer have them. Just needed today to work with Windows 11 Settings network and disk management. Whoever desinged that s**t have no clue about UI design and programming. Coding a specific control to show disk partitions? Too hard. Having "network connections" UI objects to interact with? Too hard! Just make some web-alike scroll lists and a few buttons - moreover in separate pages...

        I wonder if we entered the Middle Ages of IT - when most previous knowledge was lost.

        1. Jou (Mxyzptlk) Silver badge

          Re: OR

          ncpa.cpl ist your friend. Your other friends are: sysdm.cpl, appwiz.cpl, timedate.cpl, inetcpl.cpl, powercfg.cpl, mmsys.cpl (and a few less important + some runtime dll calls). Just enter at "run" dialogue, or in a shell.

          Especially mmsys.cpl deserves an extra note, cause THERE you can set which audio devices to deactivate, and which should be the standard (if plugged in). It works so much better to have your two or three actually used sound devices controlled there and automatically choose those which YOU say are important (usually headset should be highest priority, but only when plugged in or connected).

          Similar for printer: To get the BEST print control panel, i.e. the not-grouped-printers panel, I really hated the group-printers-if-on-same-port panel in Windows 7, create a folder named:

          Classic Printer Control Panel.{2227a280-3aea-1069-a2de-08002b30309d}

          (you can delete it from CMD if needed, tab completion works)

          Similar example you find on the net (though NOT WITHOUT ISSUES! But most of it works...):

          GodMode.{ED7BA470-8E54-465E-825C-99712043E01C}

          1. Anonymous Coward
            Anonymous Coward

            Re: OR

            Sure - but MS is working hatd to hide them, and I like to test "new " features to see how they work - anyway how long the old control panel applications and MMC consoles will still be available before being wholly replaced by the new, ugly "settings" implementation? And the list might be long - i.e. the "ner" Outollok.

            It's pretty clear that both requirements and implementations are far lower end today - and if this is a preview of the near future, it doesn't look good.

            I is it just management requiring uglu UIs, or managers are also adapting to far less skilled (and cheaper...) developers, hoping to replace them with AIs soon?

        2. Jou (Mxyzptlk) Silver badge

          Re: OR

          PS: Disk Management is still on Start-right-click. Or diskmgmt.msc, since Windows 2000.

        3. Strahd Ivarius Silver badge

          Re: OR

          It is more like a "back to root", where if you want to do anything, you need to use the command-line and scripts (so, PowerShell)...

          Not that I'd complain much, I started using computers 47 years ago, so I am feeling younger by the day.

          Now, I just have to get rid of the graphical interface, and I'll be happy at work.

          (at home I have already Linux, Windowz, macOS, Android, iPhone/iPad OS, and I forget a few others)

  16. anderlan

    Hai A1 quailaitai.

    Why is it hard for human engineers to peer review vibecode? Because AI is not a peer.

    1. Strahd Ivarius Silver badge
      Coat

      Re: Hai A1 quailaitai.

      This is why vibe coding is the best, it is without peer.

  17. Groo The Wanderer - A Canuck Silver badge

    Microsquishies' primary objectives are security and reliability? If this is how they deliver on key objectives, I hate to think what happens to the lower priority ones!

  18. Omnipresent Silver badge

    security, not engineering

    He picked a software security officer and a cloud security officer to make sure the kids don't vibecode too many holes and called it engineering lol. That is going to be a losing battle btw.

  19. Boris the Cockroach Silver badge
    Happy

    Yay finally

    m$ have seen the light and appointed an engineering quality manager at senior level.

    Now all they need is an actual quality assurance department to go with the manager..................

    1. Ken Hagan Gold badge

      Re: Yay finally

      Is it senior level though? Does the quality manager outrank the sales and marketing managers?

      1. Anonymous Coward
        Anonymous Coward

        Re: Yay finally

        "Does the quality manager outrank the sales and marketing managers?"

        Hey, its Microslop: That will *never* happen..

        1. Groo The Wanderer - A Canuck Silver badge

          Re: Yay finally

          "Hey it's an IT company - sales, marketing, and the CEO's yacht budget ALWAYS take priority..."

  20. BasicReality Bronze badge

    One man with his trusty copilot will fix their problems.

    1. QET

      I want to believe this is sarcasm, but there's far too many people who believe (or at least, repeatedly say) something very close to that.

  21. powershift

    Hot seat

    The first part of my tenure working there was during Win95 Second Edition development on the storage team, I filled a 1 GB volume most of the way and then ran the in-build Drive Space disk compression utility. After that there was 100% unrepairable volume corruption. That same Drive Space version shipped in Win95. I can fix their Windows quality problems, at least reduce the silly regressions. No boot situations were at one time recall-class. Now nobody that cares remains on the payroll so the man is feeling the heat.

  22. Blue Screen of Bleurgh

    Can't his beloved AI agents do their jobs?

  23. Anonymous Coward
    Anonymous Coward

    I have to wonder if Hayete Gallot was deliberately "sent" to Google for 18 months to see what they were doing right about in house security.

    1. Anonymous Coward
      Anonymous Coward

      "I have to wonder if Hayete Gallot was deliberately "sent" to Google"

      There's literally no reason to wonder: She did. That's the MS way of doing things. Has always been.

      In the old times MS called that 'collaboration', where MS stole the secrets from 'partners' and then used those to make their own product and the 'partner' lost their secrets and/or money.

      Often resulting a bankrupt. Not a single case either and it started from day 1, 'collaboration' with IBM.

      Literally the reason MS has/had 30% lawyers, 30% management, 30% sales men and 10% developers. AFAIK that has not changed.

  24. The Central Scrutinizer Silver badge

    "Microsoft CEO Satya Nadella has decided Microsoft needs an engineering quality czar"

    About 50 fuckin' years too late.

    1. Anonymous Coward
      Anonymous Coward

      The last MS product I used that was good was Olympic Decathlon on Apple II

  25. Yougottalaugh

    Is it a quality problem or another profit line

    Combining these items make sense. Microsoft would be crazy to improve quality and security in its core enterprise products given it can increasingly monetise it's problems through its +$20B security business. “Would you like to upgrade your licences to the most expensive tier, which does of course come with more advanced logging, more identity protection, and even a little bit of automated response. Not everything necessary you say to secure our base products against modern threats? Let me give you the phone number of our most favoured service partner who will be pleased to help you navigate the complex and frequent patching cycles required for Microsoft software." If its broken and its never fixed its probably because they figured out how to monetise it. Bringing back Hayete after she spent the last six months listening to the plans Google has to build-out its competing security business with Wiz make total sense to everyone except those idiots with ethics

  26. jake Silver badge

    Quality doesn't come from upper management.

    Quality is an institution-wide thing. It isn't "inserted" at some point in the process, rather it exists as a part of the culture.

    Unless (almost) everybody is on-board with this concept, everything else is hopeless band aids that will cost the shareholders.

    After several decades of a corporate culture not giving a shit, it would be faster and easier to fire everybody and start over from scratch.

    And I still wouldn't run or recommend Microsoft code if even one of the previous upper management existed. This includes sat nad.

  27. sgtkeebler

    I didn't know Microslop was using Ai to write 30% of its code. That explains pretty much everything and why every single Windows 11 update seems to catastrophically break things.

  28. Chrys

    Huh?

    "Microsoft CEO Satya Nadella has decided Microsoft needs an engineering quality czar..."

    Had me right there. I had to wait until i stopped laughing to read the rest.

  29. Anonymous Coward
    Anonymous Coward

    "Microsoft needs an engineering quality czar, "

    MS has never had one, why they'd need one *now*? Just because AI-slop is running out of hand and they (internally) have realized it happened?

    Any better reasons?

  30. Pirate Peter

    only 3% willing to pay to use AI slop

    "or come up with uses for AI that excite more than the 3.3 percent of Microsoft 365 and Office 365 users who are willing to pay for Copilot?"

    so all those billions pissed down the drain on AI Co-Pilot SLOP and only 3.3% are willing to pay for it?

    and how many of those are internal users at M$ vibe coding all this crap and bugs

    90+% of the small number of people I know use co-pilot only for 1 thing, teams transcription summarisation and that's it (oh, it can produce some funny images of trump spitting his dummy out and losing his shite :) )

    1. David Hicklin Silver badge

      Re: only 3% willing to pay to use AI slop

      And the tech shares are starting their slide back down - Amazon announces big AI LLM spend and shares drop by 11%.

      Hopefully this is finally the start of the bubble deflating.

  31. Anonymous Coward
    Anonymous Coward

    The fact that Nadella hasn’t touched the Windows 11 team, despite how badly they’ve handled the OS for several years now, tells me he’s either out of touch or way too cozy with the head of Windows.

  32. Uh, Mike

    Never let quality get in the way of profit.

  33. Anonymous Coward
    Anonymous Coward

    Heads must roll

    Why doesn't he dismiss that Indian heading the Windows division? Why are they adding another executive who's responsible for cleaning up the mess the people at the Windows division make?

    Microsoft needs to hold the people at the Windows division responsible accountable for the mess they're making.

  34. highway7

    NoWay

    Windows shows all the symptoms characteristic of using AI. That is, eliminating one problem leads to the emergence of several new ones. This is typical of AI programming

    1. Strahd Ivarius Silver badge
      Trollface

      Re: NoWay

      Yes, the human standard was only 1 new problem after the previous one was fixed.

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